Clarendon Medical Centre, Hyde: patient reviews and CQC rating
Clarendon Medical Centre is a GP practice in Hyde with 6,763 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 3.0 full-time-equivalent qualified GPs, or 2,251 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clarendon Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 80%, above the England figure of 69%. Its weakest is the share who found it easy to get through to the practice by phone: 44%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 5th of the 7 practices in Hyde with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (74%). 97 patients answered the survey (response rate 19%).
| Survey question | Clarendon Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 76% | 79% | 77% |
| Easy to contact by phone | 44% | 63% | 57% |
| Easy to contact via the website | 61% | 61% | 58% |
| Easy to contact via the NHS App | 57% | 58% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 80% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 199 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Clarendon Medical Centre is Good, published in November 2022. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,763 patients were registered at Clarendon Medical Centre in September 2026, down 0.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,251 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.8 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 3.2 |
| August 2024 | 1.3 | 6.2 |
| August 2025 | 1.1 | 3.2 |
| August 2026 | 3.0 | 4.9 |
From June 2026 to August 2026 the practice recorded 2,987 appointments a month, or 442 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 43% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Clarendon Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 442 | 445 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 43% | 44% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.6% against 0.6%), COPD (4.5% against 1.9%) and peripheral arterial disease (1.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 30.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.4% | 14.3% |
| High blood pressure | All ages | 18.3% | 15.2% |
| Asthma | 6+ yrs | 9.7% | 6.6% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| COPD | All ages | 4.5% | 1.9% |
| Cancer | All ages | 4.4% | 3.8% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Palliative care | All ages | 1.6% | 0.6% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Dementia | All ages | 1.3% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.7% | 74.9% |
Clarendon Medical Centre, Clarendon Street, Hyde, SK14 2AQ. Phone: 0161 368 5224.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Donneybrook Medical Centre | 0.0 km | 79% |
| The Brooke Surgery | 0.1 km | 64% |
| Haughton Thornley Medical Centres | 0.7 km | 79% |
| Denton Medical Practice | 2.5 km | 69% |
| Churchgate Surgery | 2.6 km | 68% |
- Awburn House Medical Practice (93% overall experience good)
- Donneybrook Medical Centre (79% overall experience good)
- Dukinfield Medical Practice (76% overall experience good)
- Hattersley Group Practice (50% overall experience good)
- Haughton Thornley Medical Centres (79% overall experience good)
- The Brooke Surgery (64% overall experience good)
- The Smithy Surgery (76% overall experience good)
How do patients rate Clarendon Medical Centre?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Clarendon Medical Centre as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at Clarendon Medical Centre?
6,763 patients were registered in September 2026, down 0.9% on a year earlier.
What is Clarendon Medical Centre's CQC rating?
Good overall, published in November 2022.
How many GPs does Clarendon Medical Centre have?
3.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,251 patients per GP against 2,171 across England.
Are appointments at Clarendon Medical Centre face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clarendon Medical Centre's phone number?
0161 368 5224.