GP surgeries in Hertford: ratings and patient reviews
There are 3 GP practices in Hertford, with 35,042 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Hanscombe House Surgery (87%, England 77%). Across the town there are 2,484 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Hertford with survey results, the share of patients describing their overall experience as good ranges from 67% at Lea Wharf Medical to 87% at Hanscombe House Surgery, with a median of 83% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Watton Place Clinic has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Hanscombe House Surgery | 11,623 | 87% | 47% | Good | 2,401 |
| Watton Place Clinic | 5,190 | 83% | 89% | Good | 2,630 |
| Lea Wharf Medical | 18,229 | 67% | 41% | Good | 2,499 |
There are 2,484 registered patients per full-time-equivalent qualified GP in Hertford, more than England's 2,171 and Central East's 2,348. Practices recorded 548 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 62% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | Hertford | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,484 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 548 | 521 | 510 |
| Face-to-face appointments | 71% | 62% | 63% |
| Same day as booked | 62% | 48% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 19% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Hertford is cancer (4.3% against 3.8%), and the furthest below is chronic kidney disease (2.6% against 4.6%).
| Condition register | Age group | Hertford (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% | 5,237 |
| Depression | 18+ yrs | 11.9% | 14.3% | 3,304 |
| Asthma | 6+ yrs | 6.8% | 6.6% | 2,220 |
| Diabetes | 17+ yrs | 5.6% | 7.9% | 1,583 |
| Cancer | All ages | 4.3% | 3.8% | 1,475 |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% | 713 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 863 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 834 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 606 |
| COPD | All ages | 1.2% | 1.9% | 417 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 123 |
| Serious mental illness | All ages | 0.8% | 1.0% | 282 |
| Heart failure | All ages | 0.8% | 1.1% | 271 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 217 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 216 |
| Dementia | All ages | 0.7% | 0.8% | 228 |
| Palliative care | All ages | 0.5% | 0.6% | 190 |
| Learning disability | All ages | 0.4% | 0.6% | 151 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 125 |
How many GP practices are there in Hertford?
3, with 35,042 registered patients in September 2026.
Which GP practice in Hertford do patients rate highest?
Hanscombe House Surgery: 87% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Hertford?
2,484 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Hertford are face to face?
71% of appointments at the town's practices were face to face, against 63% across England.