John Hampden Surgery, Great Missenden: patient reviews and CQC rating
John Hampden Surgery is a GP practice in Great Missenden with 3,886 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in April 2016. It has 1.6 full-time-equivalent qualified GPs, or 2,491 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about John Hampden Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 62%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
68% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (81%). 93 patients answered the survey (response rate 33%).
| Survey question | John Hampden Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 68% | 56% | 57% |
| Easy to contact via the website | 67% | 57% | 58% |
| Easy to contact via the NHS App | 52% | 53% | 54% |
| Reception team helpful | 87% | 84% | 85% |
| Last contact good | 72% | 72% | 73% |
| Wait for appointment about right | 62% | 69% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 92 responses rated the practice good or very good (England: 92%).
CQC's overall rating for John Hampden Surgery is Outstanding, published in April 2016. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
3,886 patients were registered at John Hampden Surgery in September 2026, up 0.6% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 2,491 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 0.6 nurses and 0.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 0.9 | 0.9 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,508 appointments a month, or 388 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 40% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | John Hampden Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 388 | 451 | 510 |
| Face to face | 72% | 60% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 5% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.9% against 3.8%). It has a lower share for heart failure (0.4% against 1.1%), COPD (1.1% against 1.9%) and depression (8.7% against 14.3%). The practice's patients live in areas with an average deprivation score of 8.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.9 years for women and 83.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.7% | 15.2% |
| Depression | 18+ yrs | 8.7% | 14.3% |
| Cancer | All ages | 5.9% | 3.8% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Diabetes | 17+ yrs | 5.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.5% | 74.9% |
John Hampden Surgery, 97 High Street, Prestwood, Great Missenden, HP16 9EU. Phone: 01494 890900. Website: www.johnhampden.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Practice Prospect House | 2.4 km | 81% |
| Highfield Surgery | 5.8 km | 86% |
| Cross Keys Practice | 6.8 km | 79% |
| Unity Health | 7.3 km | 73% |
| Tower House Surgery | 7.3 km | 63% |
- Dr Gabe & Partners (78% overall experience good)
- Rectory Meadow Surgery (86% overall experience good)
- The Practice Prospect House (81% overall experience good)
How do patients rate John Hampden Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of John Hampden Surgery as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at John Hampden Surgery?
3,886 patients were registered in September 2026, up 0.6% on a year earlier.
What is John Hampden Surgery's CQC rating?
Outstanding overall, published in April 2016.
How many GPs does John Hampden Surgery have?
1.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,491 patients per GP against 2,171 across England.
Are appointments at John Hampden Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is John Hampden Surgery's phone number?
01494 890900.