Portchester Practice, Fareham: patient reviews and CQC rating
Portchester Practice is a GP practice in Fareham with 11,234 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 5.9 full-time-equivalent qualified GPs, or 1,906 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Portchester Practice
Its best result against England is the share who found it easy to contact the practice through its website: 84%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 2nd of the 7 practices in Fareham with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (87%). 110 patients answered the survey (response rate 40%).
| Survey question | Portchester Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 88% | 74% | 77% |
| Easy to contact by phone | 74% | 52% | 57% |
| Easy to contact via the website | 84% | 55% | 58% |
| Easy to contact via the NHS App | 80% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 87% | 70% | 73% |
| Wait for appointment about right | 76% | 65% | 69% |
| Listened to well | 98% | 87% | 87% |
| Treated with care and concern | 97% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 543 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Portchester Practice is Good, published in November 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,234 patients were registered at Portchester Practice in September 2026, down 0.5% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 1,906 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 4.4 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.6 | 11.3 |
| August 2024 | 5.3 | 9.2 |
| August 2025 | 5.9 | 8.5 |
| August 2026 | 5.9 | 8.0 |
From June 2026 to August 2026 the practice recorded 6,876 appointments a month, or 612 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 54% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Portchester Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 612 | 526 | 510 |
| Face to face | 50% | 58% | 63% |
| Same day as booked | 54% | 43% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.4% against 1.2%), heart failure (2.2% against 1.1%) and cancer (6.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 10.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.0 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.4% | 14.3% |
| High blood pressure | All ages | 19.8% | 15.2% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 6.5% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Osteoporosis | 50+ yrs | 3.4% | 1.2% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 2.2% | 1.1% |
| COPD | All ages | 2.1% | 1.9% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Portchester Practice, Portchester Health Centre, 56 West Street, Portchester, Fareham, PO16 9TU. Phone: 023 9217 6101. Website: www.theportchesterpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westlands Medical Centre | 0.5 km | 83% |
| Centre Practice | 3.6 km | 74% |
| Bridgemary Medical Centre | 3.9 km | 68% |
| Derby Road Group Practice | 4.7 km | 77% |
| Portsdown Group Practice | 4.9 km | 61% |
- Centre Practice (74% overall experience good)
- Gudge Heath Lane Surgery (65% overall experience good)
- Westlands Medical Centre (83% overall experience good)
How do patients rate Portchester Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Portchester Practice as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Portchester Practice?
11,234 patients were registered in September 2026, down 0.5% on a year earlier.
What is Portchester Practice's CQC rating?
Good overall, published in November 2016.
How many GPs does Portchester Practice have?
5.9 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,906 patients per GP against 2,171 across England.
Are appointments at Portchester Practice face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Portchester Practice's phone number?
023 9217 6101.