Mount Group Practice, Doncaster: patient reviews and CQC rating
Mount Group Practice is a GP practice in Doncaster with 13,961 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 6.1 full-time-equivalent qualified GPs, or 2,276 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mount Group Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 77%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 57%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 16th of the 35 practices in Doncaster with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (81%). 120 patients answered the survey (response rate 29%).
| Survey question | Mount Group Practice | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 75% | 77% | 77% |
| Easy to contact by phone | 55% | 54% | 57% |
| Easy to contact via the website | 67% | 55% | 58% |
| Easy to contact via the NHS App | 77% | 56% | 54% |
| Reception team helpful | 80% | 85% | 85% |
| Last contact good | 67% | 72% | 73% |
| Wait for appointment about right | 57% | 70% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 256 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mount Group Practice is Good, published in July 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
13,961 patients were registered at Mount Group Practice in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,276 patients per GP, close to the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 4.5 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 7.7 |
| August 2024 | 5.7 | 7.7 |
| August 2025 | 5.7 | 7.2 |
| August 2026 | 6.1 | 8.9 |
From June 2026 to August 2026 the practice recorded 8,261 appointments a month, or 592 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 44% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Mount Group Practice | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 592 | 560 | 510 |
| Face to face | 64% | 65% | 63% |
| Same day as booked | 44% | 45% | 45% |
| More than 28 days after booking | 1% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for epilepsy (1.1% against 0.8%), peripheral arterial disease (0.8% against 0.6%) and depression (17.5% against 14.3%). It has a lower share for osteoporosis (0.2% against 1.2%) and palliative or supportive care needs (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.5% | 14.3% |
| High blood pressure | All ages | 15.8% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Mount Group Practice, 54 Thorne Road, Doncaster, DN1 2JP. Phone: 01302 361222. Website: www.mountgrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Drs Coleman, Sellars, Sharpe, Tupper and Leighton | 0.1 km | 74% |
| Saint Vincent Practice | 0.1 km | 69% |
| Regent Square Group Practice | 0.5 km | 100% |
| The Medical Centre | 0.6 km | 78% |
| The Burns Practice | 0.6 km | 95% |
- Drs Coleman, Sellars, Sharpe, Tupper and Leighton (74% overall experience good)
- Saint Vincent Practice (69% overall experience good)
- The Burns Practice (95% overall experience good)
How do patients rate Mount Group Practice?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Mount Group Practice as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Mount Group Practice?
13,961 patients were registered in September 2026, down 0.3% on a year earlier.
What is Mount Group Practice's CQC rating?
Good overall, published in July 2016.
How many GPs does Mount Group Practice have?
6.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,276 patients per GP against 2,171 across England.
Are appointments at Mount Group Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mount Group Practice's phone number?
01302 361222.