Hatfield Health Centre, Doncaster: patient reviews and CQC rating
Hatfield Health Centre is a GP practice in Doncaster with 9,749 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 5.3 full-time-equivalent qualified GPs, or 1,846 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hatfield Health Centre
Its best result against England is the share who found the reception and administrative team helpful: 95%, above the England figure of 85%. Its weakest is the share who found it easy to get through to the practice by phone: 36%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 12th of the 35 practices in Doncaster with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (87%). 100 patients answered the survey (response rate 23%).
| Survey question | Hatfield Health Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 79% | 77% | 77% |
| Easy to contact by phone | 36% | 54% | 57% |
| Easy to contact via the website | 45% | 55% | 58% |
| Easy to contact via the NHS App | 59% | 56% | 54% |
| Reception team helpful | 95% | 85% | 85% |
| Last contact good | 74% | 72% | 73% |
| Wait for appointment about right | 79% | 70% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 247 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hatfield Health Centre is Good, published in January 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (March 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
9,749 patients were registered at Hatfield Health Centre in September 2026, almost the same as a year earlier.
24% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 1,846 patients per GP, fewer than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 1.9 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 5.1 |
| August 2024 | 4.4 | 4.4 |
| August 2025 | 5.9 | 5.9 |
| August 2026 | 5.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 4,105 appointments a month, or 421 per 1,000 registered patients (England: 510). 93% were face to face (England: 63%). 31% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Hatfield Health Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 421 | 560 | 510 |
| Face to face | 93% | 65% | 63% |
| Same day as booked | 31% | 45% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.9% against 0.8%), COPD (3.6% against 1.9%) and atrial fibrillation (3.2% against 2.2%). It has a lower share for osteoporosis (0.5% against 1.2%), depression (7.3% against 14.3%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 27.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Depression | 18+ yrs | 7.3% | 14.3% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 3.6% | 1.9% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Dementia | All ages | 1.9% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
Hatfield Health Centre, The Heathfield Centre, Ash Hill Road, Hatfield, Doncaster, DN7 6JH. Phone: 01302 384200. Website: www.hatfieldhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dunsville Medical Centre | 1.9 km | 85% |
| Field Road Surgery | 3.2 km | 55% |
| Northfield Surgery | 5.1 km | 53% |
| Chestnut House Surgery | 5.1 km | 72% |
| ASA Medical Group | 5.3 km | 69% |
- ASA Medical Group (69% overall experience good)
- Chestnut House Surgery (72% overall experience good)
- Dunsville Medical Centre (85% overall experience good)
- Field Road Surgery (55% overall experience good)
- Mayflower Medical Practice (81% overall experience good)
- Northfield Surgery (53% overall experience good)
- White House Farm Medical Centre (70% overall experience good)
How do patients rate Hatfield Health Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Hatfield Health Centre as good, against 77% across England. 36% found it easy to get through by phone.
How many patients are registered at Hatfield Health Centre?
9,749 patients were registered in September 2026, up 0.1% on a year earlier.
What is Hatfield Health Centre's CQC rating?
Good overall, published in January 2024.
How many GPs does Hatfield Health Centre have?
5.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,846 patients per GP against 2,171 across England.
Are appointments at Hatfield Health Centre face to face?
93% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hatfield Health Centre's phone number?
01302 384200.