Temple Hill Surgery, Dartford: patient reviews and CQC rating
Temple Hill Surgery is a GP practice in Dartford with 23,683 registered patients (September 2026). In the 2026 GP Patient Survey, 53% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 9.7 full-time-equivalent qualified GPs, or 2,442 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Temple Hill Surgery
Its result closest to England is the share who found it easy to contact the practice using the NHS App: 54%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 30%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 9th of the 9 practices in Dartford with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (65%). 88 patients answered the survey (response rate 18%).
| Survey question | Temple Hill Surgery | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 53% | 73% | 77% |
| Easy to contact by phone | 30% | 48% | 57% |
| Easy to contact via the website | 54% | 52% | 58% |
| Easy to contact via the NHS App | 54% | 50% | 54% |
| Reception team helpful | 69% | 82% | 85% |
| Last contact good | 57% | 67% | 73% |
| Wait for appointment about right | 57% | 65% | 69% |
| Listened to well | 82% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 82% | 89% | 90% |
CQC's overall rating for Temple Hill Surgery is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
23,683 patients were registered at Temple Hill Surgery in September 2026, up 3.4% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 9.7 full-time-equivalent qualified GPs, there are 2,442 patients per GP, more than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 6.0 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.7 | 8.7 |
| August 2024 | 9.2 | 11.3 |
| August 2025 | 9.7 | 9.7 |
| August 2026 | 9.7 | 12.2 |
From June 2026 to August 2026 the practice recorded 13,782 appointments a month, or 582 per 1,000 registered patients (England: 510). 29% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Temple Hill Surgery | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 582 | 457 | 510 |
| Face to face | 29% | 62% | 63% |
| Same day as booked | 56% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), atrial fibrillation (1.0% against 2.2%) and heart failure (0.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 19.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.1 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.1% | 14.3% |
| High blood pressure | All ages | 12.6% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.9% | 74.9% |
Temple Hill Surgery, St Edmunds Road, Dartford, DA1 5ND. Phone: 01322 226090. Website: www.templehillsurgerydartford.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dartford East Health Centre | 1.4 km | 79% |
| Pilgrims Way Surgery | 1.4 km | 62% |
| Horsmans Place Partnership | 1.6 km | 77% |
| Lowfield Medical Centre | 1.6 km | 55% |
| The Wellcome Practice | 1.8 km | 77% |
- Horsmans Place Partnership (77% overall experience good)
- Redwood Practice (73% overall experience good)
How do patients rate Temple Hill Surgery?
In the 2026 GP Patient Survey, 53% of patients described their overall experience of Temple Hill Surgery as good, below the England figure of 77%. 30% found it easy to get through by phone.
How many patients are registered at Temple Hill Surgery?
23,683 patients were registered in September 2026, up 3.4% on a year earlier.
What is Temple Hill Surgery's CQC rating?
Good overall, published in November 2016.
How many GPs does Temple Hill Surgery have?
9.7 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 2,442 patients per GP against 2,171 across England.
Are appointments at Temple Hill Surgery face to face?
29% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Temple Hill Surgery's phone number?
01322 226090.