Halliwell Surgery 2, Bolton: patient reviews and CQC rating
Halliwell Surgery 2 is a GP practice in Bolton with 3,531 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 2.0 full-time-equivalent qualified GPs, or 1,742 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Halliwell Surgery 2
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 10th of the 48 practices in Bolton with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (96%). 105 patients answered the survey (response rate 18%).
| Survey question | Halliwell Surgery 2 | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 87% | 79% | 77% |
| Easy to contact by phone | 90% | 63% | 57% |
| Easy to contact via the website | 69% | 61% | 58% |
| Easy to contact via the NHS App | 72% | 58% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 93% | 76% | 73% |
| Wait for appointment about right | 90% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 174 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Halliwell Surgery 2 is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,531 patients were registered at Halliwell Surgery 2 in September 2026, down 2.8% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 1,742 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 6.1 |
| August 2024 | 2.0 | 8.2 |
| August 2025 | 2.0 | 6.1 |
| August 2026 | 2.0 | 6.7 |
From June 2026 to August 2026 the practice recorded 2,134 appointments a month, or 604 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 51% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Halliwell Surgery 2 | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 604 | 445 | 510 |
| Face to face | 68% | 66% | 63% |
| Same day as booked | 51% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), serious mental illness (1.6% against 1.0%) and depression (18.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 43.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.0 years for women and 74.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.0% | 14.3% |
| High blood pressure | All ages | 15.5% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| COPD | All ages | 3.8% | 1.9% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.3% | 74.9% |
Halliwell Surgery 2, The Halliwell Surgery, Lindfield Drive, Halliwell, Bolton, BL1 3RG. Phone: 01204 523813. Website: www.halliwellsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Halliwell Surgery 3 | 0.0 km | 81% |
| Dr Hendy & Rizwan | 0.0 km | 85% |
| Dr Nasima Sidda | 0.4 km | 72% |
| Burnside Surgery | 0.4 km | 86% |
| Bolton Community Practice CIC | 0.4 km | 71% |
- Burnside Surgery (86% overall experience good)
- Dr Hendy & Rizwan (85% overall experience good)
- Dr Nasima Sidda (72% overall experience good)
- Halliwell Surgery 3 (81% overall experience good)
- Lever Chambers 1 (81% overall experience good)
How do patients rate Halliwell Surgery 2?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Halliwell Surgery 2 as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Halliwell Surgery 2?
3,531 patients were registered in September 2026, down 2.8% on a year earlier.
What is Halliwell Surgery 2's CQC rating?
Good overall, published in June 2016.
How many GPs does Halliwell Surgery 2 have?
2.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,742 patients per GP against 2,171 across England.
Are appointments at Halliwell Surgery 2 face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Halliwell Surgery 2's phone number?
01204 523813.