Colliery Court Medical Group, Boldon Colliery: patient reviews and CQC rating
Colliery Court Medical Group is a GP practice in Boldon Colliery with 8,403 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 3.4 full-time-equivalent qualified GPs, or 2,502 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Colliery Court Medical Group
Its best result against England is the share who found it easy to contact the practice using the NHS App: 87%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 65%, against 69% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
74% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (89%). 118 patients answered the survey (response rate 33%).
| Survey question | Colliery Court Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 91% | 80% | 77% |
| Easy to contact by phone | 74% | 62% | 57% |
| Easy to contact via the website | 66% | 59% | 58% |
| Easy to contact via the NHS App | 87% | 58% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 65% | 72% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 465 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Colliery Court Medical Group is Good, published in December 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,403 patients were registered at Colliery Court Medical Group in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,502 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 3.4 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 3.9 |
| August 2024 | 3.4 | 5.5 |
| August 2025 | 4.1 | 6.1 |
| August 2026 | 3.4 | 4.4 |
From June 2026 to August 2026 the practice recorded 3,285 appointments a month, or 391 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 28% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Colliery Court Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 391 | 550 | 510 |
| Face to face | 79% | 68% | 63% |
| Same day as booked | 28% | 42% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.0% against 1.2%), heart failure (1.9% against 1.1%) and chronic kidney disease (7.8% against 4.6%). The practice's patients live in areas with an average deprivation score of 19.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.9 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.3% | 15.2% |
| Depression | 18+ yrs | 20.3% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 4.8% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.6% | 74.9% |
Colliery Court Medical Group, The Medical Centre, Gibson Court, Boldon Colliery, NE35 9AN. Phone: 0191 519 0077. Website: www.collierycourt.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Thorniley-Walker and Partners | 0.0 km | 75% |
| Wenlock Road Surgery | 2.6 km | 74% |
| Talbot Medical Centre | 2.8 km | 85% |
| Farnham Medical Centre | 3.2 km | 78% |
| Redhouse Medical Centre | 3.6 km | 58% |
- Central Surgery (72% overall experience good)
- Dr Thorniley-Walker and Partners (75% overall experience good)
- Imeary Medical Group (89% overall experience good)
- Marsden Road Health Centre (90% overall experience good)
- Whitburn Surgery (57% overall experience good)
How do patients rate Colliery Court Medical Group?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Colliery Court Medical Group as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Colliery Court Medical Group?
8,403 patients were registered in September 2026, up 0.4% on a year earlier.
What is Colliery Court Medical Group's CQC rating?
Good overall, published in December 2019.
How many GPs does Colliery Court Medical Group have?
3.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,502 patients per GP against 2,171 across England.
Are appointments at Colliery Court Medical Group face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Colliery Court Medical Group's phone number?
0191 519 0077.