The Partners, Blackpool: patient reviews and CQC rating
The Partners is a GP practice in Blackpool with 12,274 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 5.7 full-time-equivalent qualified GPs, or 2,148 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Partners
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 50%, against 57% across England. With 98 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 5th of the 15 practices in Blackpool with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (83%). 98 patients answered the survey (response rate 22%).
| Survey question | The Partners | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 50% | 61% | 57% |
| Easy to contact via the website | 63% | 55% | 58% |
| Easy to contact via the NHS App | 55% | 57% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 76% | 74% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 456 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Partners is Good, published in October 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,274 patients were registered at The Partners in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 5.7 full-time-equivalent qualified GPs, there are 2,148 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 5.8 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 6.1 |
| August 2024 | 3.8 | 4.9 |
| August 2025 | 4.1 | 4.1 |
| August 2026 | 5.7 | 7.4 |
From June 2026 to August 2026 the practice recorded 5,785 appointments a month, or 471 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 33% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Partners | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 471 | 471 | 510 |
| Face to face | 63% | 70% | 63% |
| Same day as booked | 33% | 42% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%), depression (23.1% against 14.3%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 35.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.1% | 14.3% |
| High blood pressure | All ages | 17.9% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| COPD | All ages | 2.4% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.2% | 74.9% |
The Partners, Newton Drive, Blackpool, FY3 8NX. Phone: 01253 955717. Website: www.newtondrivehealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Layton Medical Centre | 0.9 km | 73% |
| Marton Medical Practice | 1.9 km | 71% |
| Adelaide Surgery | 2.0 km | 61% |
| South King Street Medical Centre | 2.4 km | 84% |
| St Paul's Medical Centre | 2.6 km | 55% |
- Layton Medical Centre (73% overall experience good)
- Marton Medical Practice (71% overall experience good)
How do patients rate The Partners?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of The Partners as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at The Partners?
12,274 patients were registered in September 2026, down 0.0% on a year earlier.
What is The Partners's CQC rating?
Good overall, published in October 2016.
How many GPs does The Partners have?
5.7 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,148 patients per GP against 2,171 across England.
Are appointments at The Partners face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Partners's phone number?
01253 955717.