South King Street Medical Centre, Blackpool: patient reviews and CQC rating
South King Street Medical Centre is a GP practice in Blackpool with 6,410 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.4 full-time-equivalent qualified GPs, or 1,893 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about South King Street Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 88%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 3rd of the 15 practices in Blackpool with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (79%). 113 patients answered the survey (response rate 20%).
| Survey question | South King Street Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 76% | 61% | 57% |
| Easy to contact via the website | 57% | 55% | 58% |
| Easy to contact via the NHS App | 53% | 57% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 85% | 74% | 73% |
| Wait for appointment about right | 69% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 81% of 97 responses rated the practice good or very good (England: 92%).
CQC's overall rating for South King Street Medical Centre is Good, published in August 2016. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,410 patients were registered at South King Street Medical Centre in September 2026, down 5.0% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,893 patients per GP, fewer than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 1.6 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 3.4 | 4.5 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 3.4 | 4.5 |
From June 2026 to August 2026 the practice recorded 2,369 appointments a month, or 370 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 18% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | South King Street Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 370 | 471 | 510 |
| Face to face | 76% | 70% | 63% |
| Same day as booked | 18% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 10% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), serious mental illness (2.1% against 1.0%) and COPD (3.8% against 1.9%). It has a lower share for cancer (2.7% against 3.8%). The practice's patients live in areas with an average deprivation score of 63.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.3 years for women and 70.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.5% | 14.3% |
| High blood pressure | All ages | 16.0% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| COPD | All ages | 3.8% | 1.9% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Cancer | All ages | 2.7% | 3.8% |
| Serious mental illness | All ages | 2.1% | 1.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Palliative care | All ages | 1.4% | 0.6% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.9% | 74.9% |
South King Street Medical Centre, The Medical Centre, 25 South King Street, Blackpool, FY1 4NF. Phone: 01253 626637. Website: www.southkingstreetmedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Adelaide Surgery | 0.5 km | 61% |
| Marton Medical Practice | 1.0 km | 71% |
| St Paul's Medical Centre | 1.4 km | 55% |
| Bloomfield Medical Centre | 1.4 km | 74% |
| Layton Medical Centre | 1.8 km | 73% |
- Adelaide Surgery (61% overall experience good)
- St Paul's Medical Centre (55% overall experience good)
How do patients rate South King Street Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of South King Street Medical Centre as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at South King Street Medical Centre?
6,410 patients were registered in September 2026, down 5.0% on a year earlier.
What is South King Street Medical Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does South King Street Medical Centre have?
3.4 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,893 patients per GP against 2,171 across England.
Are appointments at South King Street Medical Centre face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is South King Street Medical Centre's phone number?
01253 626637.