Stonyhill Medical Practice, Blackpool: patient reviews and CQC rating

What patients say about Stonyhill Medical Practice

Its best result against England is the share who found the reception and administrative team helpful: 94%, above the England figure of 85%. Its weakest is the share who found it easy to contact the practice through its website: 40%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 4th of the 15 practices in Blackpool with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (84%). 109 patients answered the survey (response rate 25%).

In the Friends and Family Test for July 2026, 92% of 357 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Stonyhill Medical Practice is Good, published in June 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (December 2016).

11,977 patients were registered at Stonyhill Medical Practice in September 2026, down 1.3% on a year earlier (England: down 1.1%).

25% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 2,051 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 6.8 nurses and 5.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 7,058 appointments a month, or 589 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 35% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).

30% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.7% against 1.2%), peripheral arterial disease (1.4% against 0.6%) and palliative or supportive care needs (1.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 36.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.8 years for women and 74.9 for men (England: 83.0 and 79.1).

72% of the practice's patients live in the FY4 postcode district, followed by FY1 (10%), FY8 (9%) and FY3 (6%). 86% live in Blackpool, the council area the practice is in.

Stonyhill Medical Practice, South Shore Primary Care Centre, 575 Lytham Road, Blackpool, FY4 1TJ. Phone: 01253 201365. Website: www.stonyhillmedicalpractice.co.uk.