Layton Medical Centre, Blackpool: patient reviews and CQC rating
Layton Medical Centre is a GP practice in Blackpool with 8,262 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 4.7 full-time-equivalent qualified GPs, or 1,755 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Layton Medical Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 34%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 11th of the 15 practices in Blackpool with 50 or more responses. 34% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (85%). 102 patients answered the survey (response rate 21%).
| Survey question | Layton Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 73% | 78% | 77% |
| Easy to contact by phone | 34% | 61% | 57% |
| Easy to contact via the website | 46% | 55% | 58% |
| Easy to contact via the NHS App | 49% | 57% | 54% |
| Reception team helpful | 71% | 86% | 85% |
| Last contact good | 71% | 74% | 73% |
| Wait for appointment about right | 67% | 70% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 79% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
CQC's overall rating for Layton Medical Centre is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,262 patients were registered at Layton Medical Centre in September 2026, down 0.9% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 1,755 patients per GP, fewer than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 4.2 nurses and 3.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 3.9 |
| August 2024 | 3.6 | 5.5 |
| August 2025 | 4.3 | 4.3 |
| August 2026 | 4.7 | 4.7 |
From June 2026 to August 2026 the practice recorded 4,068 appointments a month, or 492 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 43% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
30% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Layton Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 492 | 471 | 510 |
| Face to face | 58% | 70% | 63% |
| Same day as booked | 43% | 42% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.7% against 1.9%), osteoporosis (2.7% against 1.2%) and depression (27.5% against 14.3%). It has a lower share for dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 44.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.9 years for women and 74.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 27.5% | 14.3% |
| High blood pressure | All ages | 15.9% | 15.2% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| COPD | All ages | 4.7% | 1.9% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Cancer | All ages | 3.4% | 3.8% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Heart failure | All ages | 1.8% | 1.1% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.9% | 74.9% |
Layton Medical Centre, Layton Medical Centre,, 200 Kingscote Drive,, Blackpool, FY3 7EN. Phone: 01253 204083. Website: www.laytonmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Partners | 0.9 km | 81% |
| Adelaide Surgery | 1.3 km | 61% |
| Marton Medical Practice | 1.7 km | 71% |
| St Paul's Medical Centre | 1.7 km | 55% |
| South King Street Medical Centre | 1.8 km | 84% |
- Marton Medical Practice (71% overall experience good)
- The Partners (81% overall experience good)
How do patients rate Layton Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Layton Medical Centre as good, against 77% across England. 34% found it easy to get through by phone.
How many patients are registered at Layton Medical Centre?
8,262 patients were registered in September 2026, down 0.9% on a year earlier.
What is Layton Medical Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does Layton Medical Centre have?
4.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,755 patients per GP against 2,171 across England.
Are appointments at Layton Medical Centre face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Layton Medical Centre's phone number?
01253 204083.