Adelaide Surgery, Blackpool: patient reviews and CQC rating
Adelaide Surgery is a GP practice in Blackpool with 14,641 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 4.4 full-time-equivalent qualified GPs, or 3,317 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Adelaide Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 14th of the 15 practices in Blackpool with 50 or more responses. 34% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (70%). 98 patients answered the survey (response rate 16%).
| Survey question | Adelaide Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 61% | 78% | 77% |
| Easy to contact by phone | 34% | 61% | 57% |
| Easy to contact via the website | 29% | 55% | 58% |
| Easy to contact via the NHS App | 40% | 57% | 54% |
| Reception team helpful | 75% | 86% | 85% |
| Last contact good | 60% | 74% | 73% |
| Wait for appointment about right | 66% | 70% | 69% |
| Listened to well | 70% | 88% | 87% |
| Treated with care and concern | 73% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 75% | 91% | 90% |
In the Friends and Family Test for July 2026, 79% of 572 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Adelaide Surgery is Good, published in May 2016. All 5 key questions are rated Good. It held the same rating in the report before (September 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,641 patients were registered at Adelaide Surgery in September 2026, down 4.3% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 3,317 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 4.7 nurses and 6.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 8.5 |
| August 2024 | 4.1 | 6.2 |
| August 2025 | 4.4 | 9.5 |
| August 2026 | 4.4 | 9.5 |
From June 2026 to August 2026 the practice recorded 6,343 appointments a month, or 433 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 26% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Adelaide Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 433 | 471 | 510 |
| Face to face | 63% | 70% | 63% |
| Same day as booked | 26% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 10% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.8% against 1.2%), palliative or supportive care needs (1.4% against 0.6%) and COPD (4.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 59.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 77.7 years for women and 71.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 28.3% | 14.3% |
| High blood pressure | All ages | 16.8% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| COPD | All ages | 4.4% | 1.9% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Osteoporosis | 50+ yrs | 3.8% | 1.2% |
| Cancer | All ages | 3.5% | 3.8% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Heart failure | All ages | 1.8% | 1.1% |
| Palliative care | All ages | 1.4% | 0.6% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 59.6% | 74.9% |
Adelaide Surgery, 61 Elizabeth Street, Blackpool, FY1 3JG. Phone: 01253 620725. Website: www.adelaidestreetfp.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| South King Street Medical Centre | 0.5 km | 84% |
| Marton Medical Practice | 1.1 km | 71% |
| St Paul's Medical Centre | 1.1 km | 55% |
| Layton Medical Centre | 1.3 km | 73% |
| Bloomfield Medical Centre | 1.8 km | 74% |
- South King Street Medical Centre (84% overall experience good)
- St Paul's Medical Centre (55% overall experience good)
How do patients rate Adelaide Surgery?
In the 2026 GP Patient Survey, 61% of patients described their overall experience of Adelaide Surgery as good, below the England figure of 77%. 34% found it easy to get through by phone.
How many patients are registered at Adelaide Surgery?
14,641 patients were registered in September 2026, down 4.3% on a year earlier.
What is Adelaide Surgery's CQC rating?
Good overall, published in May 2016.
How many GPs does Adelaide Surgery have?
4.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,317 patients per GP against 2,171 across England.
Are appointments at Adelaide Surgery face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Adelaide Surgery's phone number?
01253 620725.