Witton Medical Centre, Blackburn: patient reviews and CQC rating
Witton Medical Centre is a GP practice in Blackburn with 11,245 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 4.1 full-time-equivalent qualified GPs, or 2,774 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Witton Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 85%, against 86% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 1st of the 20 practices in Blackburn with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (94%). 105 patients answered the survey (response rate 27%).
| Survey question | Witton Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 91% | 78% | 77% |
| Easy to contact by phone | 80% | 61% | 57% |
| Easy to contact via the website | 58% | 55% | 58% |
| Easy to contact via the NHS App | 69% | 57% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 83% | 74% | 73% |
| Wait for appointment about right | 69% | 70% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 180 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Witton Medical Centre is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,245 patients were registered at Witton Medical Centre in September 2026, up 1.1% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 2,774 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 3.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 4.0 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 4.1 | 4.1 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,820 appointments a month, or 340 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 44% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Witton Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 340 | 471 | 510 |
| Face to face | 71% | 70% | 63% |
| Same day as booked | 44% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (2.4% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 32.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% |
| Depression | 18+ yrs | 11.6% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| COPD | All ages | 2.1% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.3% | 74.9% |
Witton Medical Centre, Preston Old Road, Witton, Blackburn, BB2 2SU. Phone: 01254 617941. Website: www.wittonmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Redlam Surgery | 0.4 km | 83% |
| Bentham Road Health Centre | 1.1 km | 73% |
| Limefield and Cherry Tree Surgeries | 1.1 km | 79% |
| Oakenhurst Medical Practice | 1.7 km | 84% |
| The Family Practice | 1.7 km | 58% |
- Limefield and Cherry Tree Surgeries (79% overall experience good)
- Little Harwood Health Centre (72% overall experience good)
- Oakenhurst Medical Practice (84% overall experience good)
- Redlam Surgery (83% overall experience good)
- The Family Practice (58% overall experience good)
How do patients rate Witton Medical Centre?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Witton Medical Centre as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Witton Medical Centre?
11,245 patients were registered in September 2026, up 1.1% on a year earlier.
What is Witton Medical Centre's CQC rating?
Good overall, published in November 2016.
How many GPs does Witton Medical Centre have?
4.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,774 patients per GP against 2,171 across England.
Are appointments at Witton Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Witton Medical Centre's phone number?
01254 617941.