Bartley Green Medical Practice, Birmingham: patient reviews and CQC rating
Bartley Green Medical Practice is a GP practice in Birmingham with 5,867 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). It has 3.9 full-time-equivalent qualified GPs, or 1,513 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bartley Green Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 68%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 85th of the 171 practices in Birmingham with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (81%). 109 patients answered the survey (response rate 21%).
| Survey question | Bartley Green Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 76% | 73% | 77% |
| Easy to contact by phone | 53% | 51% | 57% |
| Easy to contact via the website | 68% | 51% | 58% |
| Easy to contact via the NHS App | 62% | 51% | 54% |
| Reception team helpful | 83% | 81% | 85% |
| Last contact good | 75% | 68% | 73% |
| Wait for appointment about right | 54% | 68% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 258 responses rated the practice good or very good (England: 92%).
5,867 patients were registered at Bartley Green Medical Practice in September 2026, down 1.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 1,513 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.1 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 5.5 |
| August 2024 | 3.2 | 4.2 |
| August 2025 | 3.0 | 5.1 |
| August 2026 | 3.9 | 6.0 |
From June 2026 to August 2026 the practice recorded 4,626 appointments a month, or 789 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 61% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Bartley Green Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 789 | 532 | 510 |
| Face to face | 37% | 62% | 63% |
| Same day as booked | 61% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.4% against 0.6%), epilepsy (1.4% against 0.8%) and serious mental illness (1.4% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 43.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.1% | 14.3% |
| High blood pressure | All ages | 13.5% | 15.2% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Learning disability | All ages | 1.4% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
Bartley Green Medical Practice, 71 Romsley Road, Birmingham, B32 3PR. Phone: 0121 477 4300. Website: Bgmp.digipractice.org.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Jiggins Lane Medical Centre | 0.5 km | 83% |
| OHP-Woodgate Valley Health Centre | 1.1 km | 74% |
| Doski Medical Practice | 2.1 km | 77% |
| Shenley Green Surgery | 2.3 km | 63% |
| OHP-Millennium Medical Centre | 2.5 km | 69% |
- Jiggins Lane Medical Centre (83% overall experience good)
- OHP-Leach Heath Medical Centre (69% overall experience good)
- OHP-Millennium Medical Centre (69% overall experience good)
- OHP-Woodgate Valley Health Centre (74% overall experience good)
- Weoley Park Surgery (70% overall experience good)
How do patients rate Bartley Green Medical Practice?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Bartley Green Medical Practice as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Bartley Green Medical Practice?
5,867 patients were registered in September 2026, down 1.3% on a year earlier.
How many GPs does Bartley Green Medical Practice have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,513 patients per GP against 2,171 across England.
Are appointments at Bartley Green Medical Practice face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bartley Green Medical Practice's phone number?
0121 477 4300.