Central Surgery, Barton Upon Humber: patient reviews and CQC rating
Central Surgery is a GP practice in Barton Upon Humber with 16,762 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 6.8 full-time-equivalent qualified GPs, or 2,455 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Central Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 75%, above the England figure of 54%. Its weakest is the share who found it easy to get through to the practice by phone: 45%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
45% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (62%). 124 patients answered the survey (response rate 34%).
| Survey question | Central Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 70% | 79% | 77% |
| Easy to contact by phone | 45% | 59% | 57% |
| Easy to contact via the website | 75% | 62% | 58% |
| Easy to contact via the NHS App | 75% | 59% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 71% | 71% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 86% | 91% | 90% |
CQC's overall rating for Central Surgery is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,762 patients were registered at Central Surgery in September 2026, down 1.2% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 2,455 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 6.9 nurses and 11.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.0 | 9.1 |
| August 2024 | 7.0 | 8.1 |
| August 2025 | 7.5 | 8.6 |
| August 2026 | 6.8 | 7.9 |
From June 2026 to August 2026 the practice recorded 12,392 appointments a month, or 739 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 49% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Central Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 739 | 559 | 510 |
| Face to face | 56% | 64% | 63% |
| Same day as booked | 49% | 43% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), COPD (3.0% against 1.9%) and chronic kidney disease (6.7% against 4.6%). It has a lower share for osteoporosis (0.4% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 17.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.3% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| COPD | All ages | 3.0% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Palliative care | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.3% | 74.9% |
Central Surgery, King Street, Barton Upon Humber, DN18 5ER. Phone: 01652 636600. Website: www.centralsurgery-barton.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| West Town Surgery | 0.3 km | 85% |
| Park View Surgery | 5.1 km | 75% |
| Dr Robert Mitchell | 5.9 km | 98% |
| The Oaks Medical Centre | 6.1 km | 75% |
| Willerby and Swanland Surgery | 6.2 km | 81% |
- Dr A S Whitaker & Partners (85% overall experience good)
- Winterton Medical Practice (73% overall experience good)
How do patients rate Central Surgery?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Central Surgery as good, against 77% across England. 45% found it easy to get through by phone.
How many patients are registered at Central Surgery?
16,762 patients were registered in September 2026, down 1.2% on a year earlier.
What is Central Surgery's CQC rating?
Good overall, published in November 2017.
How many GPs does Central Surgery have?
6.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,455 patients per GP against 2,171 across England.
Are appointments at Central Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Central Surgery's phone number?
01652 636600.