GP surgeries in Banstead: ratings and patient reviews
There are 2 GP practices in Banstead, with 18,870 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at The Longcroft Clinic (84%, England 77%). Across the town there are 2,066 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Banstead with survey results, the share of patients describing their overall experience as good ranges from 76% at Nork Clinic to 84% at The Longcroft Clinic, with a median of 80% (England: 77%). None differs from England by more than the survey's margin of error. Nork Clinic has the highest share finding it easy to get through by phone (54%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Longcroft Clinic | 10,385 | 84% | 53% | Good | 1,825 |
| Nork Clinic | 8,485 | 76% | 54% | Good | 2,463 |
There are 2,066 registered patients per full-time-equivalent qualified GP in Banstead, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 490 appointments a month per 1,000 patients (England: 510), 53% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | Banstead | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,066 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 490 | 521 | 510 |
| Face-to-face appointments | 53% | 58% | 63% |
| Same day as booked | 47% | 45% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 26% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Banstead is dementia (1.5% against 0.8%), and the furthest below is heart failure (0.7% against 1.1%).
| Condition register | Age group | Banstead (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% | 3,279 |
| Depression | 18+ yrs | 10.2% | 14.3% | 1,552 |
| Diabetes | 17+ yrs | 7.1% | 7.9% | 1,095 |
| Asthma | 6+ yrs | 6.4% | 6.6% | 1,153 |
| Cancer | All ages | 5.7% | 3.8% | 1,083 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 794 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 625 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 575 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 411 |
| Dementia | All ages | 1.5% | 0.8% | 287 |
| COPD | All ages | 1.4% | 1.9% | 258 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 151 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 128 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 69 |
| Serious mental illness | All ages | 0.7% | 1.0% | 136 |
| Heart failure | All ages | 0.7% | 1.1% | 129 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 104 |
| Learning disability | All ages | 0.5% | 0.6% | 89 |
| Palliative care | All ages | 0.4% | 0.6% | 77 |
How many GP practices are there in Banstead?
2, with 18,870 registered patients in September 2026.
Which GP practice in Banstead do patients rate highest?
The Longcroft Clinic: 84% of patients described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients are there per GP in Banstead?
2,066 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Banstead are face to face?
53% of appointments at the town's practices were face to face, against 63% across England.