Pennine Medical Centre, Ashton Under Lyne: patient reviews and CQC rating
Pennine Medical Centre is a GP practice in Ashton Under Lyne with 11,218 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2023. It has 5.9 full-time-equivalent qualified GPs, or 1,912 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Pennine Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 84%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 1st of the 11 practices in Ashton Under Lyne with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (78%). 111 patients answered the survey (response rate 33%).
| Survey question | Pennine Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 50% | 61% | 58% |
| Easy to contact via the NHS App | 48% | 58% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 84% | 71% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 299 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Pennine Medical Centre is Good, published in January 2023. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,218 patients were registered at Pennine Medical Centre in September 2026, down 1.3% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 1,912 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.2 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2024 | 6.2 | 10.5 |
| August 2025 | 6.2 | 8.4 |
| August 2026 | 5.9 | 9.8 |
From June 2026 to August 2026 the practice recorded 5,361 appointments a month, or 478 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Pennine Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 478 | 445 | 510 |
| Face to face | 59% | 66% | 63% |
| Same day as booked | 44% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), osteoporosis (2.3% against 1.2%) and depression (18.3% against 14.3%). It has a lower share for a learning disability (0.3% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 18.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.5 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.5% | 15.2% |
| Depression | 18+ yrs | 18.3% | 14.3% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Palliative care | All ages | 1.2% | 0.6% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Pennine Medical Centre, 193 Manchester Road, Mossley, Ashton Under Lyne, OL5 9AJ. Phone: 01457 832590. Website: www.penninemedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Christina Mary Greenhough | 0.1 km | 82% |
| The Pike Practice | 0.4 km | 76% |
| Millbrook Medical Practice | 2.6 km | 83% |
| Leesbrook Surgery | 3.3 km | 95% |
| Lockside Medical Centre | 3.4 km | 89% |
- Dr Kiren Kaur (91% overall experience good)
- Lees Medical Practice (58% overall experience good)
- Leesbrook Surgery (95% overall experience good)
- Saddleworth Medical Practice (69% overall experience good)
- Springfield House (51% overall experience good)
How do patients rate Pennine Medical Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Pennine Medical Centre as good, above the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Pennine Medical Centre?
11,218 patients were registered in September 2026, down 1.3% on a year earlier.
What is Pennine Medical Centre's CQC rating?
Good overall, published in January 2023.
How many GPs does Pennine Medical Centre have?
5.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,912 patients per GP against 2,171 across England.
Are appointments at Pennine Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Pennine Medical Centre's phone number?
01457 832590.