Springfield House, Oldham: patient reviews and CQC rating
Springfield House is a GP practice in Oldham with 7,050 registered patients (September 2026). In the 2026 GP Patient Survey, 51% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 4.9 full-time-equivalent qualified GPs, or 1,445 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Springfield House
Its result closest to England is the share who found it easy to contact the practice using the NHS App: 53%, against 54% across England. Its weakest is the share who described their overall experience of the practice as good: 51%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 30th of the 30 practices in Oldham with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (54%). 105 patients answered the survey (response rate 20%).
| Survey question | Springfield House | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 51% | 79% | 77% |
| Easy to contact by phone | 48% | 63% | 57% |
| Easy to contact via the website | 49% | 61% | 58% |
| Easy to contact via the NHS App | 53% | 58% | 54% |
| Reception team helpful | 73% | 86% | 85% |
| Last contact good | 50% | 76% | 73% |
| Wait for appointment about right | 45% | 71% | 69% |
| Listened to well | 73% | 88% | 87% |
| Treated with care and concern | 69% | 87% | 86% |
| Confidence and trust in the clinician | 75% | 93% | 93% |
| Needs met | 72% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 156 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Springfield House is Good, published in January 2019. All 5 key questions are rated Good. It held the same rating in the report before (August 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,050 patients were registered at Springfield House in September 2026, down 5.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 1,445 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.1 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 5.0 |
| August 2024 | 2.9 | 6.1 |
| August 2025 | 4.9 | 5.7 |
| August 2026 | 4.9 | 6.6 |
From June 2026 to August 2026 the practice recorded 2,213 appointments a month, or 314 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 33% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Springfield House | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 314 | 445 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 33% | 44% | 45% |
| More than 28 days after booking | 13% | 5% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.2% against 1.9%), dementia (1.2% against 0.8%) and epilepsy (1.2% against 0.8%). It has a lower share for cancer (3.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 44.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.7 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.9% | 14.3% |
| High blood pressure | All ages | 15.8% | 15.2% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| COPD | All ages | 3.2% | 1.9% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 3.0% | 3.8% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.2% | 74.9% |
Springfield House, 275 Huddersfield Road, Oldham, OL4 2RJ. Phone: 0161 667 2480. Website: www.springfieldhousemedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lees Medical Practice | 1.1 km | 58% |
| Hopwood House Medical Practice | 1.1 km | 77% |
| Leesbrook Surgery | 1.3 km | 95% |
| Dr Kiren Kaur | 1.4 km | 91% |
| Alexandra Group Medical Practice | 1.5 km | 74% |
- Dr Kiren Kaur (91% overall experience good)
- Lees Medical Practice (58% overall experience good)
- Leesbrook Surgery (95% overall experience good)
- Pennine Medical Centre (90% overall experience good)
- Saddleworth Medical Practice (69% overall experience good)
How do patients rate Springfield House?
In the 2026 GP Patient Survey, 51% of patients described their overall experience of Springfield House as good, below the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Springfield House?
7,050 patients were registered in September 2026, down 5.9% on a year earlier.
What is Springfield House's CQC rating?
Good overall, published in January 2019.
How many GPs does Springfield House have?
4.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,445 patients per GP against 2,171 across England.
Are appointments at Springfield House face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Springfield House's phone number?
0161 667 2480.