The Peninsula Practice, Woodbridge: patient reviews and CQC rating
The Peninsula Practice is a GP practice in Woodbridge with 6,911 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Outstanding overall, in a report published in January 2016. It has 4.4 full-time-equivalent qualified GPs, or 1,557 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Peninsula Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 5 practices in Woodbridge with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (84%). 113 patients answered the survey (response rate 41%).
| Survey question | The Peninsula Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 89% | 80% | 77% |
| Easy to contact by phone | 78% | 61% | 57% |
| Easy to contact via the website | 58% | 62% | 58% |
| Easy to contact via the NHS App | 50% | 55% | 54% |
| Reception team helpful | 95% | 88% | 85% |
| Last contact good | 86% | 76% | 73% |
| Wait for appointment about right | 75% | 74% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 89% of 573 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Peninsula Practice is Outstanding, published in January 2016. One key question is rated differently: Caring Good.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Outstanding |
6,911 patients were registered at The Peninsula Practice in September 2026, up 0.5% on a year earlier (England: down 1.1%).
37% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 1,557 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 1.4 nurses and 4.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 7.4 |
| August 2024 | 3.8 | 8.5 |
| August 2025 | 3.8 | 9.7 |
| August 2026 | 4.4 | 9.6 |
From June 2026 to August 2026 the practice recorded 3,892 appointments a month, or 563 per 1,000 registered patients (England: 510). 99% were face to face (England: 63%). 47% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Peninsula Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 563 | 578 | 510 |
| Face to face | 99% | 70% | 63% |
| Same day as booked | 47% | 42% | 45% |
| More than 28 days after booking | 11% | 8% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (3.8% against 1.1%), atrial fibrillation (4.8% against 2.2%) and dementia (1.6% against 0.8%). The practice's patients live in areas with an average deprivation score of 17.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.7 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.6% | 15.2% |
| Depression | 18+ yrs | 12.1% | 14.3% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Cancer | All ages | 6.7% | 3.8% |
| Coronary heart disease | All ages | 5.5% | 3.0% |
| Atrial fibrillation | All ages | 4.8% | 2.2% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Heart failure | All ages | 3.8% | 1.1% |
| Stroke and TIA | All ages | 3.3% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Dementia | All ages | 1.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
The Peninsula Practice, Mill Hoo, Alderton, Woodbridge, IP12 3DA. Phone: 01394 411641.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Grove Medical Centre | 7.4 km | 93% |
| Howard House Surgery | 8.4 km | 80% |
| Haven Health Medical Centre | 9.0 km | 95% |
| Little St John Street Surgery | 10.2 km | 97% |
| Framfield House Surgery | 10.4 km | 93% |
- Framfield House Surgery (93% overall experience good)
- Little St John Street Surgery (97% overall experience good)
- Wickham Market Medical Centre (91% overall experience good)
How do patients rate The Peninsula Practice?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of The Peninsula Practice as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at The Peninsula Practice?
6,911 patients were registered in September 2026, up 0.5% on a year earlier.
What is The Peninsula Practice's CQC rating?
Outstanding overall, published in January 2016.
How many GPs does The Peninsula Practice have?
4.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,557 patients per GP against 2,171 across England.
Are appointments at The Peninsula Practice face to face?
99% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Peninsula Practice's phone number?
01394 411641.