The Finchampstead Surgery, Wokingham: patient reviews and CQC rating
The Finchampstead Surgery is a GP practice in Wokingham with 19,650 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 7.1 full-time-equivalent qualified GPs, or 2,781 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Finchampstead Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 48%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 1st of the 3 practices in Wokingham with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (96%). 96 patients answered the survey (response rate 30%).
| Survey question | The Finchampstead Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 87% | 76% | 77% |
| Easy to contact by phone | 82% | 56% | 57% |
| Easy to contact via the website | 61% | 57% | 58% |
| Easy to contact via the NHS App | 48% | 53% | 54% |
| Reception team helpful | 86% | 84% | 85% |
| Last contact good | 84% | 72% | 73% |
| Wait for appointment about right | 74% | 69% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 99% of 540 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Finchampstead Surgery is Good, published in December 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,650 patients were registered at The Finchampstead Surgery in September 2026, up 0.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 2,781 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.3 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.0 | 8.1 |
| August 2024 | 6.7 | 8.8 |
| August 2025 | 6.1 | 7.2 |
| August 2026 | 7.1 | 8.1 |
From June 2026 to August 2026 the practice recorded 8,121 appointments a month, or 413 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 45% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Finchampstead Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 413 | 451 | 510 |
| Face to face | 91% | 60% | 63% |
| Same day as booked | 45% | 45% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.3% against 1.2%), peripheral arterial disease (0.2% against 0.6%) and COPD (0.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 6.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.2 years for women and 83.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Cancer | All ages | 4.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
The Finchampstead Surgery, 474 Finchampstead Road, Finchampstead, Wokingham, RG40 3RG. Phone: 0118 973 2678. Website: www.finchampsteadsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Drs Evans & Bishop | 3.9 km | 80% |
| Woosehill Medical Centre | 4.3 km | 73% |
| Wokingham Medical Centre | 4.5 km | 68% |
| Oakley Health Group | 6.1 km | 77% |
| Dr Kanchan Arora | 6.6 km | 70% |
- Swallowfield Medical Practice (85% overall experience good)
How do patients rate The Finchampstead Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of The Finchampstead Surgery as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at The Finchampstead Surgery?
19,650 patients were registered in September 2026, up 0.7% on a year earlier.
What is The Finchampstead Surgery's CQC rating?
Good overall, published in December 2016.
How many GPs does The Finchampstead Surgery have?
7.1 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,781 patients per GP against 2,171 across England.
Are appointments at The Finchampstead Surgery face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Finchampstead Surgery's phone number?
0118 973 2678.