Wokingham Medical Centre, Wokingham: patient reviews and CQC rating
Wokingham Medical Centre is a GP practice in Wokingham with 28,388 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2021. It has 8.9 full-time-equivalent qualified GPs, or 3,201 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wokingham Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 36%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 3rd of the 3 practices in Wokingham with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (58%). 171 patients answered the survey (response rate 34%).
| Survey question | Wokingham Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 68% | 76% | 77% |
| Easy to contact by phone | 36% | 56% | 57% |
| Easy to contact via the website | 51% | 57% | 58% |
| Easy to contact via the NHS App | 45% | 53% | 54% |
| Reception team helpful | 72% | 84% | 85% |
| Last contact good | 62% | 72% | 73% |
| Wait for appointment about right | 69% | 69% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 88% | 90% | 90% |
In the Friends and Family Test for July 2026, 88% of 413 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wokingham Medical Centre is Good, published in August 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
28,388 patients were registered at Wokingham Medical Centre in September 2026, down 1.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 8.9 full-time-equivalent qualified GPs, there are 3,201 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.6 nurses and 6.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.5 | 10.2 |
| August 2024 | 7.4 | 10.2 |
| August 2025 | 9.6 | 11.7 |
| August 2026 | 8.9 | 11.6 |
From June 2026 to August 2026 the practice recorded 9,442 appointments a month, or 333 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 43% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Wokingham Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 333 | 451 | 510 |
| Face to face | 68% | 60% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 7% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), COPD (1.0% against 1.9%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 6.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.1 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.1% | 15.2% |
| Depression | 18+ yrs | 12.7% | 14.3% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| COPD | All ages | 1.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.1% | 74.9% |
Wokingham Medical Centre, 23 Rose Street, Wokingham, RG40 1XS. Phone: 0118 978 4566.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woosehill Medical Centre | 1.6 km | 73% |
| Binfield Surgery | 3.9 km | 64% |
| Dr Kanchan Arora | 4.5 km | 70% |
| The Finchampstead Surgery | 4.5 km | 87% |
| Drs Evans & Bishop | 5.0 km | 80% |
How do patients rate Wokingham Medical Centre?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Wokingham Medical Centre as good, below the England figure of 77%. 36% found it easy to get through by phone.
How many patients are registered at Wokingham Medical Centre?
28,388 patients were registered in September 2026, down 1.9% on a year earlier.
What is Wokingham Medical Centre's CQC rating?
Good overall, published in August 2021.
How many GPs does Wokingham Medical Centre have?
8.9 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 3,201 patients per GP against 2,171 across England.
Are appointments at Wokingham Medical Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wokingham Medical Centre's phone number?
0118 978 4566.