Silloth Group Medical Practice, Wigton: patient reviews and CQC rating
Silloth Group Medical Practice is a GP practice in Wigton with 4,409 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in October 2022. It has 2.4 full-time-equivalent qualified GPs, or 1,837 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Silloth Group Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 94%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 89%, against 87% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 5 practices in Wigton with 50 or more responses. 94% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (96%). 101 patients answered the survey (response rate 34%).
| Survey question | Silloth Group Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 92% | 80% | 77% |
| Easy to contact by phone | 94% | 62% | 57% |
| Easy to contact via the website | 84% | 59% | 58% |
| Easy to contact via the NHS App | 84% | 58% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 88% | 76% | 73% |
| Wait for appointment about right | 80% | 72% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Silloth Group Medical Practice is Good, published in October 2022. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (June 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
4,409 patients were registered at Silloth Group Medical Practice in September 2026, down 0.9% on a year earlier (England: down 1.1%).
35% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 1,837 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.1 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 3.0 | 3.0 |
| August 2025 | 3.0 | 3.0 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 2,370 appointments a month, or 537 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 38% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Silloth Group Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 537 | 550 | 510 |
| Face to face | 74% | 68% | 63% |
| Same day as booked | 38% | 42% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.5% against 0.6%), chronic kidney disease (10.9% against 4.6%) and palliative or supportive care needs (1.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 25.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.1 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 28.6% | 15.2% |
| Depression | 18+ yrs | 17.9% | 14.3% |
| Diabetes | 17+ yrs | 11.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 10.9% | 4.6% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Coronary heart disease | All ages | 5.9% | 3.0% |
| Cancer | All ages | 5.4% | 3.8% |
| Atrial fibrillation | All ages | 4.5% | 2.2% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| COPD | All ages | 3.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Dementia | All ages | 1.6% | 0.8% |
| Peripheral arterial disease | All ages | 1.5% | 0.6% |
| Palliative care | All ages | 1.2% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.9% | 74.9% |
99% of the practice's patients live in the CA7 postcode district. 100% live in Cumberland, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| CA7 | 4,358 | 99% |
Silloth Group Medical Practice, Lawn Terrace, Silloth, Wigton, CA7 4AH. Phone: 01697 331309. Website: www.sillothgroupmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Aspatria Medical Group | 12.5 km | 96% |
| The Croft Surgery | 12.6 km | 92% |
| Wigton Group Medical Practice | 16.0 km | 77% |
| Maryport Group Practice | 19.3 km | 62% |
| Castlegate & Derwent Surgery | 22.6 km | 74% |
- Aspatria Medical Group (96% overall experience good)
- Caldbeck Surgery (93% overall experience good)
- Castlehead Medical Centre (79% overall experience good)
- Dalston Medical Group (74% overall experience good)
- The Croft Surgery (92% overall experience good)
- Wigton Group Medical Practice (77% overall experience good)
How do patients rate Silloth Group Medical Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Silloth Group Medical Practice as good, above the England figure of 77%. 94% found it easy to get through by phone.
How many patients are registered at Silloth Group Medical Practice?
4,409 patients were registered in September 2026, down 0.9% on a year earlier.
What is Silloth Group Medical Practice's CQC rating?
Good overall, published in October 2022.
How many GPs does Silloth Group Medical Practice have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,837 patients per GP against 2,171 across England.
Are appointments at Silloth Group Medical Practice face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Silloth Group Medical Practice's phone number?
01697 331309.