Royal Crescent Surgery, Weymouth: patient reviews and CQC rating
Royal Crescent Surgery is a GP practice in Weymouth with 26,856 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Dorset: 80%). The Care Quality Commission rates it Outstanding overall, in a report published in February 2023. It has 12.1 full-time-equivalent qualified GPs, or 2,228 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Royal Crescent Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 81%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 69%, against 69% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 2nd of the 4 practices in Weymouth with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (88%). 134 patients answered the survey (response rate 34%).
| Survey question | Royal Crescent Surgery | Dorset | England |
|---|---|---|---|
| Overall experience good | 89% | 80% | 77% |
| Easy to contact by phone | 71% | 63% | 57% |
| Easy to contact via the website | 78% | 65% | 58% |
| Easy to contact via the NHS App | 81% | 55% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 90% | 77% | 73% |
| Wait for appointment about right | 69% | 67% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 98% of 712 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Royal Crescent Surgery is Outstanding, published in February 2023. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good. It held the same rating in the report before (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
26,856 patients were registered at Royal Crescent Surgery in September 2026, almost the same as a year earlier.
30% of its patients are aged 65 or over, against 19% across England. With 12.1 full-time-equivalent qualified GPs, there are 2,228 patients per GP, close to the England figure of 2,171 and Dorset's 1,904. The practice also has 9.2 nurses and 4.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.3 | 15.5 |
| August 2024 | 9.7 | 15.5 |
| August 2025 | 12.1 | 18.0 |
| August 2026 | 12.1 | 18.0 |
From June 2026 to August 2026 the practice recorded 12,592 appointments a month, or 469 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 32% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Royal Crescent Surgery | Dorset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 469 | 612 | 510 |
| Face to face | 89% | 63% | 63% |
| Same day as booked | 32% | 43% | 45% |
| More than 28 days after booking | 15% | 10% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.6% against 0.6%), osteoporosis (2.3% against 1.2%) and a learning disability (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.8 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.0% | 15.2% |
| Depression | 18+ yrs | 17.5% | 14.3% |
| Asthma | 6+ yrs | 9.2% | 6.6% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 4.9% | 3.0% |
| Atrial fibrillation | All ages | 4.0% | 2.2% |
| COPD | All ages | 3.0% | 1.9% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Heart failure | All ages | 1.9% | 1.1% |
| Palliative care | All ages | 1.6% | 0.6% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Dementia | All ages | 1.4% | 0.8% |
| Learning disability | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
Royal Crescent Surgery, 25 Crescent Street, Weymouth, DT4 7BY. Phone: 01305 774466.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Bridges Medical Practice | 0.4 km | 94% |
| Cross Road Surgery | 1.8 km | 73% |
| Wyke Regis and Lanehouse Medical Practice | 2.9 km | 53% |
| Royal Manor Health Care | 8.1 km | 75% |
| Queens Avenue Surgery | 10.2 km | 87% |
- Cross Road Surgery (73% overall experience good)
- Royal Manor Health Care (75% overall experience good)
- The Bridges Medical Practice (94% overall experience good)
- Wyke Regis and Lanehouse Medical Practice (53% overall experience good)
How do patients rate Royal Crescent Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Royal Crescent Surgery as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Royal Crescent Surgery?
26,856 patients were registered in September 2026, up 0.1% on a year earlier.
What is Royal Crescent Surgery's CQC rating?
Outstanding overall, published in February 2023.
How many GPs does Royal Crescent Surgery have?
12.1 full-time-equivalent qualified GPs (20 qualified GPs by headcount), which is 2,228 patients per GP against 2,171 across England.
Are appointments at Royal Crescent Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Royal Crescent Surgery's phone number?
01305 774466.