King's Medical Centre, Sutton-in-ashfield: patient reviews and CQC rating
King's Medical Centre is a GP practice in Sutton-in-ashfield with 9,454 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 3.3 full-time-equivalent qualified GPs, or 2,859 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about King's Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 63%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 4th of the 4 practices in Sutton In Ashfield with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (78%). 113 patients answered the survey (response rate 23%).
| Survey question | King's Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 71% | 74% | 77% |
| Easy to contact by phone | 63% | 52% | 57% |
| Easy to contact via the website | 38% | 51% | 58% |
| Easy to contact via the NHS App | 55% | 50% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 71% | 69% | 73% |
| Wait for appointment about right | 68% | 67% | 69% |
| Listened to well | 80% | 86% | 87% |
| Treated with care and concern | 75% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 348 responses rated the practice good or very good (England: 92%).
CQC's overall rating for King's Medical Centre is Good, published in November 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,454 patients were registered at King's Medical Centre in September 2026, down 3.7% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,859 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.7 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 6.2 |
| August 2024 | 4.5 | 5.6 |
| August 2025 | 4.4 | 6.3 |
| August 2026 | 3.3 | 4.4 |
From June 2026 to August 2026 the practice recorded 4,925 appointments a month, or 521 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 37% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | King's Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 521 | 566 | 510 |
| Face to face | 89% | 64% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 15% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), epilepsy (1.2% against 0.8%) and COPD (2.7% against 1.9%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 34.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 75.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.5% | 14.3% |
| High blood pressure | All ages | 15.9% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| COPD | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Palliative care | All ages | 1.1% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
King's Medical Centre, King Street, Sutton-in-ashfield, NG17 1AT. Phone: 01623 551015. Website: www.kingsmcsuttoninashfield.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Willowbrook Medical Practice | 0.3 km | 74% |
| Woodlands Medical Practice | 1.3 km | 82% |
| Brierley Park Medical Group | 2.4 km | 72% |
| Kirkby Community Primary Care Centre | 2.6 km | 73% |
| Kirkby Health Centre | 2.9 km | 90% |
- Brierley Park Medical Group (72% overall experience good)
- Willowbrook Medical Practice (74% overall experience good)
- Woodlands Medical Practice (82% overall experience good)
How do patients rate King's Medical Centre?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of King's Medical Centre as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at King's Medical Centre?
9,454 patients were registered in September 2026, down 3.7% on a year earlier.
What is King's Medical Centre's CQC rating?
Good overall, published in November 2019.
How many GPs does King's Medical Centre have?
3.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,859 patients per GP against 2,171 across England.
Are appointments at King's Medical Centre face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is King's Medical Centre's phone number?
01623 551015.