Bridge House Medical Centre, Stratford Upon Avon: patient reviews and CQC rating
Bridge House Medical Centre is a GP practice in Stratford Upon Avon with 9,174 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in July 2015. It has 5.8 full-time-equivalent qualified GPs, or 1,578 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bridge House Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 84%, against 86% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 2nd of the 3 practices in Stratford Upon Avon with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (87%). 109 patients answered the survey (response rate 39%).
| Survey question | Bridge House Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 87% | 81% | 77% |
| Easy to contact by phone | 83% | 64% | 57% |
| Easy to contact via the website | 82% | 62% | 58% |
| Easy to contact via the NHS App | 79% | 60% | 54% |
| Reception team helpful | 98% | 88% | 85% |
| Last contact good | 81% | 77% | 73% |
| Wait for appointment about right | 80% | 78% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 61 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bridge House Medical Centre is Good, published in July 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,174 patients were registered at Bridge House Medical Centre in September 2026, down 2.7% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 1,578 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.3 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 5.3 |
| August 2024 | 3.4 | 5.3 |
| August 2025 | 4.7 | 5.8 |
| August 2026 | 5.8 | 8.4 |
From June 2026 to August 2026 the practice recorded 4,258 appointments a month, or 464 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 54% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Bridge House Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 464 | 486 | 510 |
| Face to face | 53% | 54% | 63% |
| Same day as booked | 54% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.9% against 1.2%), chronic kidney disease (7.5% against 4.6%) and atrial fibrillation (3.4% against 2.2%). It has a lower share for diabetes (6.0% against 7.9%). The practice's patients live in areas with an average deprivation score of 10.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% |
| Depression | 18+ yrs | 14.6% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Cancer | All ages | 5.7% | 3.8% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.4% | 74.9% |
Bridge House Medical Centre, Scholars Lane, Stratford Upon Avon, CV37 6HE. Phone: 01789 292201.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rother House Medical Centre | 0.4 km | 88% |
| Hastings House Medical Centre | 7.9 km | 89% |
| Meon Medical Centre | 8.1 km | 84% |
| Bidford Health Centre | 8.8 km | 88% |
| Arrow Surgery | 10.8 km | 93% |
- Bidford Health Centre (88% overall experience good)
- Rother House Medical Centre (88% overall experience good)
How do patients rate Bridge House Medical Centre?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Bridge House Medical Centre as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Bridge House Medical Centre?
9,174 patients were registered in September 2026, down 2.7% on a year earlier.
What is Bridge House Medical Centre's CQC rating?
Good overall, published in July 2015.
How many GPs does Bridge House Medical Centre have?
5.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,578 patients per GP against 2,171 across England.
Are appointments at Bridge House Medical Centre face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bridge House Medical Centre's phone number?
01789 292201.