Bidford Health Centre, Alcester: patient reviews and CQC rating
Bidford Health Centre is a GP practice in Alcester with 14,339 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 6.5 full-time-equivalent qualified GPs, or 2,204 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bidford Health Centre
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 3rd of the 3 practices in Alcester with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (93%). 106 patients answered the survey (response rate 40%).
| Survey question | Bidford Health Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 74% | 64% | 57% |
| Easy to contact via the website | 77% | 62% | 58% |
| Easy to contact via the NHS App | 70% | 60% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 86% | 77% | 73% |
| Wait for appointment about right | 90% | 78% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Bidford Health Centre is Good, published in February 2017. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
14,339 patients were registered at Bidford Health Centre in September 2026, up 0.6% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 2,204 patients per GP, close to the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 3.4 nurses and 5.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 11.0 |
| August 2024 | 6.7 | 12.8 |
| August 2025 | 5.7 | 9.9 |
| August 2026 | 6.5 | 10.6 |
From June 2026 to August 2026 the practice recorded 7,663 appointments a month, or 534 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 52% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Bidford Health Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 534 | 486 | 510 |
| Face to face | 52% | 54% | 63% |
| Same day as booked | 52% | 54% | 45% |
| More than 28 days after booking | 8% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.0% against 1.2%), cancer (5.8% against 3.8%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for serious mental illness (0.6% against 1.0%) and a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 13.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.7% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.5% | 74.9% |
Bidford Health Centre, Stratford Road, Bidford-on-Avon, Alcester, B50 4LX. Phone: 01789 773372. Website: www.bidfordhc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Arrow Surgery | 5.5 km | 93% |
| Alcester Health Centre | 5.5 km | 91% |
| Meon Medical Centre | 8.5 km | 84% |
| Rother House Medical Centre | 8.6 km | 88% |
| Bridge House Medical Centre | 8.8 km | 87% |
- Bridge House Medical Centre (87% overall experience good)
- Rother House Medical Centre (88% overall experience good)
How do patients rate Bidford Health Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Bidford Health Centre as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Bidford Health Centre?
14,339 patients were registered in September 2026, up 0.6% on a year earlier.
What is Bidford Health Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Bidford Health Centre have?
6.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,204 patients per GP against 2,171 across England.
Are appointments at Bidford Health Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bidford Health Centre's phone number?
01789 773372.