Hassengate Medical Centre, Stanford Le Hope: patient reviews and CQC rating
Hassengate Medical Centre is a GP practice in Stanford Le Hope with 13,505 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 5.5 full-time-equivalent qualified GPs, or 2,452 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hassengate Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 60%, against 54% across England. Its weakest is the share who said they were treated with care and concern: 84%, against 86% across England. With 141 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 4th of the 5 practices in Stanford Le Hope with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (62%). 141 patients answered the survey (response rate 31%).
| Survey question | Hassengate Medical Centre | Essex | England |
|---|---|---|---|
| Overall experience good | 79% | 74% | 77% |
| Easy to contact by phone | 56% | 50% | 57% |
| Easy to contact via the website | 61% | 56% | 58% |
| Easy to contact via the NHS App | 60% | 51% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 71% | 70% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 89% | 84% | 87% |
| Treated with care and concern | 84% | 83% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 1,398 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hassengate Medical Centre is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,505 patients were registered at Hassengate Medical Centre in September 2026, up 2.5% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,452 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 2.8 nurses and 4.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 9.5 |
| August 2024 | 5.4 | 8.1 |
| August 2025 | 5.6 | 7.7 |
| August 2026 | 5.5 | 8.9 |
From June 2026 to August 2026 the practice recorded 7,553 appointments a month, or 559 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 58% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Hassengate Medical Centre | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 559 | 480 | 510 |
| Face to face | 61% | 69% | 63% |
| Same day as booked | 58% | 45% | 45% |
| More than 28 days after booking | 0% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.2% against 1.2%), chronic kidney disease (7.7% against 4.6%) and asthma (8.4% against 6.6%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 15.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 16.1% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 38.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.3% | 74.9% |
99% of the practice's patients live in the SS17 postcode district. 99% live in Thurrock, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| SS17 | 13,311 | 99% |
Hassengate Medical Centre, Southend Road, Stanford Le Hope, SS17 0PH. Phone: 01375 808210. Website: www.hassengatemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr AM Deshpande & Dr P Gurjar Practice | 0.6 km | 77% |
| Devaraja V C & Partner | 1.1 km | 93% |
| The Surgery | 1.6 km | 81% |
| Southend Road Surgery | 2.2 km | 92% |
| The Orsett Surgery | 4.3 km | 73% |
- Devaraja V C & Partner (93% overall experience good)
- Dr AM Deshpande & Dr P Gurjar Practice (77% overall experience good)
- Southend Road Surgery (92% overall experience good)
- The Orsett Surgery (73% overall experience good)
- The Surgery (81% overall experience good)
How do patients rate Hassengate Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Hassengate Medical Centre as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Hassengate Medical Centre?
13,505 patients were registered in September 2026, up 2.5% on a year earlier.
What is Hassengate Medical Centre's CQC rating?
Good overall, published in April 2016.
How many GPs does Hassengate Medical Centre have?
5.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,452 patients per GP against 2,171 across England.
Are appointments at Hassengate Medical Centre face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hassengate Medical Centre's phone number?
01375 808210.