GP surgeries in St Austell: ratings and patient reviews
There are 4 GP practices in St Austell, with 57,180 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Brannel Surgery (89%, England 77%). Across the town there are 2,580 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in St Austell with survey results, the share of patients describing their overall experience as good ranges from 56% at Mevagissey Surgery to 89% at Brannel Surgery, with a median of 79% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Brannel Surgery has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Brannel Surgery | 6,454 | 89% | 85% | Good | 3,612 |
| The Clays Practice | 13,153 | 88% | 84% | Requires improvement | 3,246 |
| Wheal Northey | 32,789 | 70% | 45% | Good | 2,416 |
| Mevagissey Surgery | 4,784 | 56% | 27% | Good | 1,742 |
There are 2,580 registered patients per full-time-equivalent qualified GP in St Austell, more than England's 2,171 and Cornwall and the Isles of Scilly's 1,871. Practices recorded 720 appointments a month per 1,000 patients (England: 510), 52% of them face to face. 53% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | St Austell | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Patients per qualified GP | 2,580 | 1,871 | 2,171 |
| Appointments per 1,000 patients a month | 720 | 633 | 510 |
| Face-to-face appointments | 52% | 59% | 63% |
| Same day as booked | 53% | 44% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 24% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in St Austell is heart failure (2.4% against 1.1%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | St Austell (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.9% | 15.2% | 10,822 |
| Depression | 18+ yrs | 11.6% | 14.3% | 5,364 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 4,064 |
| Asthma | 6+ yrs | 8.4% | 6.6% | 4,559 |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% | 2,946 |
| Coronary heart disease | All ages | 4.8% | 3.0% | 2,738 |
| Cancer | All ages | 4.6% | 3.8% | 2,654 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 1,831 |
| Stroke and TIA | All ages | 2.8% | 1.9% | 1,614 |
| COPD | All ages | 2.6% | 1.9% | 1,464 |
| Heart failure | All ages | 2.4% | 1.1% | 1,359 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 322 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 480 |
| Serious mental illness | All ages | 1.0% | 1.0% | 561 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 545 |
| Dementia | All ages | 1.0% | 0.8% | 543 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 440 |
| Learning disability | All ages | 0.7% | 0.6% | 418 |
| Palliative care | All ages | 0.2% | 0.6% | 93 |
How many GP practices are there in St Austell?
4, with 57,180 registered patients in September 2026.
Which GP practice in St Austell do patients rate highest?
Brannel Surgery: 89% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in St Austell?
2,580 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in St Austell are face to face?
52% of appointments at the town's practices were face to face, against 63% across England.