GP surgeries in Shepton Mallet: ratings and patient reviews
There are 2 GP practices in Shepton Mallet, with 17,046 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Grove House Surgery (87%, England 77%). Across the town there are 1,578 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Shepton Mallet with survey results, the share of patients describing their overall experience as good ranges from 82% at Park Medical Practice to 87% at Grove House Surgery, with a median of 84% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Grove House Surgery has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Grove House Surgery | 6,307 | 87% | 72% | Good | 1,318 |
| Park Medical Practice | 10,739 | 82% | 55% | Good | 1,785 |
There are 1,578 registered patients per full-time-equivalent qualified GP in Shepton Mallet, fewer than England's 2,171 and Somerset's 1,975. Practices recorded 530 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 34% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.5% over the year (England: shrank 1.1%).
| Measure | Shepton Mallet | Somerset | England |
|---|---|---|---|
| Patients per qualified GP | 1,578 | 1,975 | 2,171 |
| Appointments per 1,000 patients a month | 530 | 494 | 510 |
| Face-to-face appointments | 61% | 65% | 63% |
| Same day as booked | 34% | 41% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 24% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Shepton Mallet is rheumatoid arthritis (1.1% against 0.8%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Shepton Mallet (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.2% | 14.3% | 2,913 |
| High blood pressure | All ages | 17.4% | 15.2% | 3,069 |
| Diabetes | 17+ yrs | 7.7% | 7.9% | 1,131 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 1,163 |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% | 694 |
| Cancer | All ages | 4.8% | 3.8% | 839 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 638 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 518 |
| COPD | All ages | 2.1% | 1.9% | 372 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 352 |
| Heart failure | All ages | 1.5% | 1.1% | 256 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 111 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 165 |
| Serious mental illness | All ages | 0.8% | 1.0% | 137 |
| Dementia | All ages | 0.8% | 0.8% | 137 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 111 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 120 |
| Learning disability | All ages | 0.5% | 0.6% | 83 |
| Palliative care | All ages | 0.3% | 0.6% | 54 |
How many GP practices are there in Shepton Mallet?
2, with 17,046 registered patients in September 2026.
Which GP practice in Shepton Mallet do patients rate highest?
Grove House Surgery: 87% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Shepton Mallet?
1,578 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Shepton Mallet are face to face?
61% of appointments at the town's practices were face to face, against 63% across England.