The Thorpe Practice - Owlthorpe Branch, Sheffield: patient reviews and CQC rating
The Thorpe Practice - Owlthorpe Branch is a GP practice in Sheffield with 10,466 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (South Yorkshire: 77%). It has 5.9 full-time-equivalent qualified GPs, or 1,772 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Thorpe Practice - Owlthorpe Branch
Its best result against England is the share who said they were treated with care and concern: 93%, against 86% across England. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 75th of the 81 practices in Sheffield with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (69%). 104 patients answered the survey (response rate 28%).
| Survey question | The Thorpe Practice - Owlthorpe Branch | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 67% | 77% | 77% |
| Easy to contact by phone | 55% | 54% | 57% |
| Easy to contact via the website | 60% | 55% | 58% |
| Easy to contact via the NHS App | 54% | 56% | 54% |
| Reception team helpful | 80% | 85% | 85% |
| Last contact good | 62% | 72% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 93% | 87% | 87% |
| Treated with care and concern | 93% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 498 responses rated the practice good or very good (England: 92%).
10,466 patients were registered at The Thorpe Practice - Owlthorpe Branch in September 2026, down 2.2% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 1,772 patients per GP, fewer than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.7 nurses and 7.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 5.3 | 6.1 |
| August 2025 | 5.9 | 6.8 |
| August 2026 | 5.9 | 9.5 |
From June 2026 to August 2026 the practice recorded 8,310 appointments a month, or 794 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 58% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Thorpe Practice - Owlthorpe Branch | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 794 | 560 | 510 |
| Face to face | 44% | 65% | 63% |
| Same day as booked | 58% | 45% | 45% |
| More than 28 days after booking | 13% | 8% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.1% against 0.6%), stroke or TIA (3.4% against 1.9%) and COPD (3.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 27.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.3 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.6% | 14.3% |
| High blood pressure | All ages | 19.8% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% |
| Coronary heart disease | All ages | 4.8% | 3.0% |
| Cancer | All ages | 4.3% | 3.8% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| COPD | All ages | 3.2% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 1.7% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
The Thorpe Practice - Owlthorpe Branch, Moorthorpe Bank, Owlthorpe, Sheffield, S20 6PD. Phone: 0114 263 3500.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr C T Heatley and Partners | 1.4 km | 82% |
| Crystal Peaks Medical Centre | 1.6 km | 93% |
| Mosborough Health Centre | 1.6 km | 74% |
| Woodhouse Health Centre | 2.2 km | 69% |
| Sothall Medical Centre | 2.4 km | 73% |
- Crystal Peaks Medical Centre (93% overall experience good)
- Dr C T Heatley and Partners (82% overall experience good)
- Mosborough Health Centre (74% overall experience good)
- Sothall Medical Centre (73% overall experience good)
How do patients rate The Thorpe Practice - Owlthorpe Branch?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of The Thorpe Practice - Owlthorpe Branch as good, below the England figure of 77%. 55% found it easy to get through by phone.
How many patients are registered at The Thorpe Practice - Owlthorpe Branch?
10,466 patients were registered in September 2026, down 2.2% on a year earlier.
How many GPs does The Thorpe Practice - Owlthorpe Branch have?
5.9 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,772 patients per GP against 2,171 across England.
Are appointments at The Thorpe Practice - Owlthorpe Branch face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Thorpe Practice - Owlthorpe Branch's phone number?
0114 263 3500.