Sothall Medical Centre, Sheffield: patient reviews and CQC rating
Sothall Medical Centre is a GP practice in Sheffield with 9,412 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). It has 4.3 full-time-equivalent qualified GPs, or 2,183 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sothall Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 44%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 63rd of the 81 practices in Sheffield with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (72%). 126 patients answered the survey (response rate 33%).
| Survey question | Sothall Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 77% | 77% |
| Easy to contact by phone | 44% | 54% | 57% |
| Easy to contact via the website | 47% | 55% | 58% |
| Easy to contact via the NHS App | 45% | 56% | 54% |
| Reception team helpful | 85% | 85% | 85% |
| Last contact good | 66% | 72% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 76% | 86% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 85% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 406 responses rated the practice good or very good (England: 92%).
9,412 patients were registered at Sothall Medical Centre in September 2026, down 2.4% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 2,183 patients per GP, close to the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 4.3 nurses and 6.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 5.1 |
| August 2024 | 5.1 | 5.1 |
| August 2025 | 5.5 | 5.5 |
| August 2026 | 4.3 | 4.3 |
From June 2026 to August 2026 the practice recorded 5,695 appointments a month, or 605 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 54% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Sothall Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 605 | 560 | 510 |
| Face to face | 59% | 65% | 63% |
| Same day as booked | 54% | 45% | 45% |
| More than 28 days after booking | 5% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (3.0% against 1.9%), a learning disability (0.9% against 0.6%) and heart failure (1.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 18.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.1 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.9% | 14.3% |
| High blood pressure | All ages | 18.5% | 15.2% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.0% | 74.9% |
99% of the practice's patients live in the S20 postcode district. 100% live in Sheffield, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| S20 | 9,400 | 99% |
Sothall Medical Centre, 24 Eckington Road, Beighton, Sheffield, S20 1HQ. Phone: 0114 228 4900.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crystal Peaks Medical Centre | 1.1 km | 93% |
| Killamarsh Medical Practice | 1.9 km | 73% |
| Mosborough Health Centre | 2.2 km | 74% |
| The Thorpe Practice - Owlthorpe Branch | 2.4 km | 67% |
| Woodhouse Health Centre | 3.0 km | 69% |
- Crystal Peaks Medical Centre (93% overall experience good)
- Dr C T Heatley and Partners (82% overall experience good)
- Mosborough Health Centre (74% overall experience good)
- The Thorpe Practice - Owlthorpe Branch (67% overall experience good)
How do patients rate Sothall Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Sothall Medical Centre as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at Sothall Medical Centre?
9,412 patients were registered in September 2026, down 2.4% on a year earlier.
How many GPs does Sothall Medical Centre have?
4.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,183 patients per GP against 2,171 across England.
Are appointments at Sothall Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sothall Medical Centre's phone number?
0114 228 4900.