Weaver Vale Practice, Runcorn: patient reviews and CQC rating
Weaver Vale Practice is a GP practice in Runcorn with 8,621 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 5.5 full-time-equivalent qualified GPs, or 1,577 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Weaver Vale Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 57%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 33%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 4th of the 6 practices in Runcorn with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (80%). 111 patients answered the survey (response rate 19%).
| Survey question | Weaver Vale Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 67% | 78% | 77% |
| Easy to contact by phone | 48% | 57% | 57% |
| Easy to contact via the website | 33% | 55% | 58% |
| Easy to contact via the NHS App | 57% | 53% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 71% | 73% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 79% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 211 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Weaver Vale Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,621 patients were registered at Weaver Vale Practice in September 2026, down 2.6% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 1,577 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.8 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 8.3 |
| August 2024 | 5.6 | 6.7 |
| August 2025 | 5.5 | 7.1 |
| August 2026 | 5.5 | 6.1 |
From June 2026 to August 2026 the practice recorded 3,694 appointments a month, or 428 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 39% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Weaver Vale Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 428 | 492 | 510 |
| Face to face | 54% | 60% | 63% |
| Same day as booked | 39% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), COPD (3.4% against 1.9%) and peripheral arterial disease (0.9% against 0.6%). It has a lower share for osteoporosis (0.5% against 1.2%) and chronic kidney disease (3.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 39.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.5 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.0% | 14.3% |
| High blood pressure | All ages | 16.4% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| Cancer | All ages | 4.0% | 3.8% |
| COPD | All ages | 3.4% | 1.9% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Palliative care | All ages | 1.4% | 0.6% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.3% | 74.9% |
Weaver Vale Practice, Hallwood Health Centre, Hospital Way, Runcorn, WA7 2UT. Phone: 01928 711911.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brookvale Practice | 0.0 km | 79% |
| Castlefields Health Centre | 1.5 km | 83% |
| Murdishaw Health Centre | 2.3 km | 59% |
| Tower House Practice | 2.9 km | 66% |
| Grove House Practice | 2.9 km | 72% |
- Brookvale Practice (79% overall experience good)
- Castlefields Health Centre (83% overall experience good)
- Grove House Practice (72% overall experience good)
- Murdishaw Health Centre (59% overall experience good)
- Tower House Practice (66% overall experience good)
How do patients rate Weaver Vale Practice?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Weaver Vale Practice as good, below the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Weaver Vale Practice?
8,621 patients were registered in September 2026, down 2.6% on a year earlier.
What is Weaver Vale Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Weaver Vale Practice have?
5.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,577 patients per GP against 2,171 across England.
Are appointments at Weaver Vale Practice face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Weaver Vale Practice's phone number?
01928 711911.