Rosmellyn Surgery, Penzance: patient reviews and CQC rating
Rosmellyn Surgery is a GP practice in Penzance with 7,668 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Cornwall and the Isles of Scilly: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 6.0 full-time-equivalent qualified GPs, or 1,270 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rosmellyn Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 85%, above the England figure of 54%. Its weakest is the share who said their needs were met at their last appointment: 88%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 4 practices in Penzance with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (83%). 110 patients answered the survey (response rate 30%).
| Survey question | Rosmellyn Surgery | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 84% | 58% | 57% |
| Easy to contact via the website | 74% | 65% | 58% |
| Easy to contact via the NHS App | 85% | 58% | 54% |
| Reception team helpful | 95% | 86% | 85% |
| Last contact good | 85% | 74% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 431 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rosmellyn Surgery is Good, published in October 2019. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,668 patients were registered at Rosmellyn Surgery in September 2026, up 0.7% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,270 patients per GP, fewer than the England figure of 2,171 and Cornwall and the Isles of Scilly's 1,871. The practice also has 3.2 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 7.2 |
| August 2024 | 5.5 | 8.1 |
| August 2025 | 6.0 | 9.0 |
| August 2026 | 6.0 | 8.2 |
From June 2026 to August 2026 the practice recorded 5,841 appointments a month, or 762 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 54% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Rosmellyn Surgery | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 762 | 633 | 510 |
| Face to face | 52% | 59% | 63% |
| Same day as booked | 54% | 44% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (3.6% against 1.9%), dementia (1.4% against 0.8%) and cancer (5.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 29.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.6 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.0% | 14.3% |
| High blood pressure | All ages | 16.6% | 15.2% |
| Asthma | 6+ yrs | 9.2% | 6.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| Stroke and TIA | All ages | 3.6% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.4% | 0.8% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.3% | 74.9% |
Rosmellyn Surgery, St Clare Medical Centre, St Clare Street, Penzance, TR18 3DX. Phone: 01736 333090. Website: www.rosmellynsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Alverton Practice | 0.0 km | 80% |
| Sunnyside Surgery | 0.0 km | 82% |
| Morrab Surgery | 0.7 km | 88% |
| Marazion Surgery | 5.8 km | 93% |
| The Stennack Surgery | 10.7 km | 88% |
- Alverton Practice (80% overall experience good)
- Dr C.A. Jones & Partners (90% overall experience good)
- Marazion Surgery (93% overall experience good)
- Morrab Surgery (88% overall experience good)
- Sunnyside Surgery (82% overall experience good)
- The Stennack Surgery (88% overall experience good)
How do patients rate Rosmellyn Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Rosmellyn Surgery as good, against 77% across England. 84% found it easy to get through by phone.
How many patients are registered at Rosmellyn Surgery?
7,668 patients were registered in September 2026, up 0.7% on a year earlier.
What is Rosmellyn Surgery's CQC rating?
Good overall, published in October 2019.
How many GPs does Rosmellyn Surgery have?
6.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,270 patients per GP against 2,171 across England.
Are appointments at Rosmellyn Surgery face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rosmellyn Surgery's phone number?
01736 333090.