GP surgeries in Otley: ratings and patient reviews
There are 2 GP practices in Otley, with 24,286 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Westgate Surgery (87%, England 77%). Across the town there are 1,710 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Otley with survey results, the share of patients describing their overall experience as good ranges from 81% at Chevin Medical Practice to 87% at Westgate Surgery, with a median of 84% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Westgate Surgery has the highest share finding it easy to get through by phone (68%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Westgate Surgery | 5,745 | 87% | 68% | Good | 1,795 |
| Chevin Medical Practice | 18,541 | 81% | 48% | Good | 1,686 |
There are 1,710 registered patients per full-time-equivalent qualified GP in Otley, fewer than England's 2,171 and West Yorkshire's 2,162. Practices recorded 504 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
27% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Otley | West Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,710 | 2,162 | 2,171 |
| Appointments per 1,000 patients a month | 504 | 579 | 510 |
| Face-to-face appointments | 63% | 66% | 63% |
| Same day as booked | 38% | 45% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 27% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Otley is atrial fibrillation (3.3% against 2.2%), and the furthest below is learning disability (0.4% against 0.6%).
| Condition register | Age group | Otley (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.5% | 15.2% | 4,306 |
| Depression | 18+ yrs | 13.8% | 14.3% | 2,775 |
| Asthma | 6+ yrs | 7.9% | 6.6% | 1,835 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 1,396 |
| Cancer | All ages | 5.4% | 3.8% | 1,316 |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% | 727 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 863 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 818 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 633 |
| COPD | All ages | 1.6% | 1.9% | 388 |
| Heart failure | All ages | 1.4% | 1.1% | 339 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 147 |
| Dementia | All ages | 1.0% | 0.8% | 242 |
| Serious mental illness | All ages | 0.9% | 1.0% | 216 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 178 |
| Palliative care | All ages | 0.8% | 0.6% | 187 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 150 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 171 |
| Learning disability | All ages | 0.4% | 0.6% | 101 |
How many GP practices are there in Otley?
2, with 24,286 registered patients in September 2026.
Which GP practice in Otley do patients rate highest?
Westgate Surgery: 87% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Otley?
1,710 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Otley are face to face?
63% of appointments at the town's practices were face to face, against 63% across England.