Oak Gables Medical Practice, Oldham: patient reviews and CQC rating

What patients say about Oak Gables Medical Practice

Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 47%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 3 below by more than the survey's margin of error, and 7 within it.

On overall experience it is 11th of the 30 practices in Oldham with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (77%). 111 patients answered the survey (response rate 26%).

In the Friends and Family Test for July 2026, 90% of 374 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Oak Gables Medical Practice is Good, published in November 2022. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (August 2016).

9,025 patients were registered at Oak Gables Medical Practice in September 2026, down 1.8% on a year earlier (England: down 1.1%).

29% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 1,701 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.5 nurses and 4.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 4,723 appointments a month, or 523 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 33% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).

46% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%), stroke or TIA (3.1% against 1.9%) and dementia (1.3% against 0.8%). It has a lower share for osteoporosis (0.5% against 1.2%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.8 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 81.9 years for women and 77.3 for men (England: 83.0 and 79.1).

98% of the practice's patients live in the OL2 postcode district, and OL16 (2%). 98% live in Oldham, the council area the practice is in.

Oak Gables Medical Practice, The Oak Gables Partnership, Crompton Health Centre, High Street, Shaw, Oldham, OL2 8ST. Phone: 01706 664250. Website: www.theoakgablespartnership.co.uk.