High Green Medical Practice, Nottingham: patient reviews and CQC rating
High Green Medical Practice is a GP practice in Nottingham with 8,699 registered patients (September 2026). In the 2026 GP Patient Survey, 55% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 3.2 full-time-equivalent qualified GPs, or 2,685 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about High Green Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 71%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 66%, below the England figure of 90%. Of the 11 results in the table, 1 is above England and 9 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 89th of the 92 practices in Nottingham with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (66%). 98 patients answered the survey (response rate 10%).
| Survey question | High Green Medical Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 55% | 74% | 77% |
| Easy to contact by phone | 42% | 52% | 57% |
| Easy to contact via the website | 71% | 51% | 58% |
| Easy to contact via the NHS App | 64% | 50% | 54% |
| Reception team helpful | 71% | 83% | 85% |
| Last contact good | 56% | 69% | 73% |
| Wait for appointment about right | 50% | 67% | 69% |
| Listened to well | 68% | 86% | 87% |
| Treated with care and concern | 69% | 85% | 86% |
| Confidence and trust in the clinician | 78% | 92% | 93% |
| Needs met | 66% | 89% | 90% |
CQC's overall rating for High Green Medical Practice is Good, published in May 2018. One key question is rated differently: Effective Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
8,699 patients were registered at High Green Medical Practice in September 2026, down 5.8% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,685 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 9.6 |
| August 2024 | 3.2 | 9.4 |
| August 2025 | 2.6 | 8.1 |
| August 2026 | 3.2 | 5.4 |
From June 2026 to August 2026 the practice recorded 3,647 appointments a month, or 419 per 1,000 registered patients (England: 510). 95% were face to face (England: 63%). 70% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | High Green Medical Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 419 | 566 | 510 |
| Face to face | 95% | 64% | 63% |
| Same day as booked | 70% | 45% | 45% |
| More than 28 days after booking | 0% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), a learning disability (0.9% against 0.6%) and serious mental illness (1.4% against 1.0%). It has a lower share for cancer (0.9% against 3.8%), atrial fibrillation (0.6% against 2.2%) and chronic kidney disease (1.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 49.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.6 years for women and 73.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 8.5% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| High blood pressure | All ages | 7.9% | 15.2% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Palliative care | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Cancer | All ages | 0.9% | 3.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| COPD | All ages | 0.8% | 1.9% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Dementia | All ages | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 50.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 35.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 56.9% | 74.9% |
High Green Medical Practice, Mary Potter Centre in Hyson Green, Gregory Boulevard, Nottingham, NG7 5HY. Phone: 0115 942 2701.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Fairfields Practice | 0.0 km | 66% |
| Greenfield Medical Practice | 0.3 km | 74% |
| St Luke's Surgery | 1.0 km | 77% |
| Radford Medical Practice - Kaur | 1.0 km | 74% |
| Sherwood Rise Medical Centre | 1.3 km | 74% |
- Radford Medical Practice - Kaur (74% overall experience good)
- The Fairfields Practice (66% overall experience good)
How do patients rate High Green Medical Practice?
In the 2026 GP Patient Survey, 55% of patients described their overall experience of High Green Medical Practice as good, below the England figure of 77%. 42% found it easy to get through by phone.
How many patients are registered at High Green Medical Practice?
8,699 patients were registered in September 2026, down 5.8% on a year earlier.
What is High Green Medical Practice's CQC rating?
Good overall, published in May 2018.
How many GPs does High Green Medical Practice have?
3.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,685 patients per GP against 2,171 across England.
Are appointments at High Green Medical Practice face to face?
95% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is High Green Medical Practice's phone number?
0115 942 2701.