Hounsfield Surgery, Newark: patient reviews and CQC rating
Hounsfield Surgery is a GP practice in Newark with 4,520 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in December 2020. It has 3.5 full-time-equivalent qualified GPs, or 1,294 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hounsfield Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 10 practices in Newark with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (95%). 108 patients answered the survey (response rate 41%).
| Survey question | Hounsfield Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 91% | 74% | 77% |
| Easy to contact by phone | 90% | 52% | 57% |
| Easy to contact via the website | 69% | 51% | 58% |
| Easy to contact via the NHS App | 85% | 50% | 54% |
| Reception team helpful | 99% | 83% | 85% |
| Last contact good | 98% | 69% | 73% |
| Wait for appointment about right | 89% | 67% | 69% |
| Listened to well | 97% | 86% | 87% |
| Treated with care and concern | 93% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 172 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hounsfield Surgery is Good, published in December 2020. All 5 key questions are rated Good. Its previous overall rating was Inadequate (November 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,520 patients were registered at Hounsfield Surgery in September 2026, almost the same as a year earlier.
28% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,294 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.9 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 3.2 | 3.2 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 2,141 appointments a month, or 474 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 34% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Hounsfield Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 474 | 566 | 510 |
| Face to face | 75% | 64% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 9% | 8% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.6% against 2.2%) and cancer (5.5% against 3.8%). It has a lower share for osteoporosis (0.4% against 1.2%), serious mental illness (0.5% against 1.0%) and depression (8.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% |
| Depression | 18+ yrs | 8.0% | 14.3% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Cancer | All ages | 5.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| COPD | All ages | 1.1% | 1.9% |
| Palliative care | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Hounsfield Surgery, Hounsfield Way, Sutton-on-trent, Newark, NG23 6PX. Phone: 01636 821023. Website: www.hounsfieldsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Collingham Medical Centre | 5.4 km | 78% |
| Tuxford Medical Centre | 7.5 km | 94% |
| Barnby Gate Surgery | 12.1 km | 69% |
| Lombard Medical Centre | 12.2 km | 76% |
| Fountain Medical Centre | 12.3 km | 62% |
- Balderton Primary Care Centre (60% overall experience good)
- Barnby Gate Surgery (69% overall experience good)
- Collingham Medical Centre (78% overall experience good)
- Fountain Medical Centre (62% overall experience good)
- Lombard Medical Centre (76% overall experience good)
- Southwell Medical Centre (73% overall experience good)
How do patients rate Hounsfield Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Hounsfield Surgery as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Hounsfield Surgery?
4,520 patients were registered in September 2026, up 0.4% on a year earlier.
What is Hounsfield Surgery's CQC rating?
Good overall, published in December 2020.
How many GPs does Hounsfield Surgery have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,294 patients per GP against 2,171 across England.
Are appointments at Hounsfield Surgery face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hounsfield Surgery's phone number?
01636 821023.