Fountain Medical Centre, Newark: patient reviews and CQC rating
Fountain Medical Centre is a GP practice in Newark with 11,912 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 6.2 full-time-equivalent qualified GPs, or 1,921 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Fountain Medical Centre
Its result closest to England is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 39%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 9th of the 10 practices in Newark with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (60%). 124 patients answered the survey (response rate 30%).
| Survey question | Fountain Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 62% | 74% | 77% |
| Easy to contact by phone | 51% | 52% | 57% |
| Easy to contact via the website | 52% | 51% | 58% |
| Easy to contact via the NHS App | 50% | 50% | 54% |
| Reception team helpful | 70% | 83% | 85% |
| Last contact good | 66% | 69% | 73% |
| Wait for appointment about right | 39% | 67% | 69% |
| Listened to well | 78% | 86% | 87% |
| Treated with care and concern | 79% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 178 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Fountain Medical Centre is Good, published in February 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,912 patients were registered at Fountain Medical Centre in September 2026, down 4.9% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 6.2 full-time-equivalent qualified GPs, there are 1,921 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 4.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 9.2 |
| August 2024 | 5.8 | 8.8 |
| August 2025 | 5.8 | 9.5 |
| August 2026 | 6.2 | 11.0 |
From June 2026 to August 2026 the practice recorded 4,768 appointments a month, or 400 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 25% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Fountain Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 400 | 566 | 510 |
| Face to face | 48% | 64% | 63% |
| Same day as booked | 25% | 45% | 45% |
| More than 28 days after booking | 4% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), chronic kidney disease (6.5% against 4.6%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 21.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Palliative care | All ages | 1.3% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Fountain Medical Centre, The Fountain Medical Centre, Sherwood Avenue, Newark, NG24 1QH. Phone: 01636 704378. Website: www.fountainmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Barnby Gate Surgery | 0.2 km | 69% |
| Lombard Medical Centre | 0.5 km | 76% |
| Balderton Primary Care Centre | 2.5 km | 60% |
| Collingham Medical Centre | 8.6 km | 78% |
| Long Bennington Medical Centre | 8.9 km | 85% |
- Balderton Primary Care Centre (60% overall experience good)
- Barnby Gate Surgery (69% overall experience good)
- Collingham Medical Centre (78% overall experience good)
- Hounsfield Surgery (91% overall experience good)
- Lombard Medical Centre (76% overall experience good)
- Southwell Medical Centre (73% overall experience good)
How do patients rate Fountain Medical Centre?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Fountain Medical Centre as good, below the England figure of 77%. 51% found it easy to get through by phone.
How many patients are registered at Fountain Medical Centre?
11,912 patients were registered in September 2026, down 4.9% on a year earlier.
What is Fountain Medical Centre's CQC rating?
Good overall, published in February 2016.
How many GPs does Fountain Medical Centre have?
6.2 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,921 patients per GP against 2,171 across England.
Are appointments at Fountain Medical Centre face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Fountain Medical Centre's phone number?
01636 704378.