The Surgery, Tyldesley, Manchester: patient reviews and CQC rating
The Surgery, Tyldesley is a GP practice in Manchester with 4,647 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 2.2 full-time-equivalent qualified GPs, or 2,100 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Surgery, Tyldesley
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 36%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 82nd of the 149 practices in Manchester with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (79%). 108 patients answered the survey (response rate 23%).
| Survey question | The Surgery, Tyldesley | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 78% | 79% | 77% |
| Easy to contact by phone | 75% | 63% | 57% |
| Easy to contact via the website | 36% | 61% | 58% |
| Easy to contact via the NHS App | 40% | 58% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 68% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Surgery, Tyldesley is Good, published in August 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,647 patients were registered at The Surgery, Tyldesley in September 2026, down 3.2% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 2,100 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 4.3 |
| August 2024 | 2.2 | 5.2 |
| August 2025 | 2.2 | 4.5 |
| August 2026 | 2.2 | 6.8 |
From June 2026 to August 2026 the practice recorded 1,459 appointments a month, or 314 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 45% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Surgery, Tyldesley | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 314 | 445 | 510 |
| Face to face | 83% | 66% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), COPD (3.2% against 1.9%) and depression (18.6% against 14.3%). It has a lower share for osteoporosis (0.1% against 1.2%) and cancer (2.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 25.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.6% | 14.3% |
| High blood pressure | All ages | 17.6% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 3.2% | 1.9% |
| Cancer | All ages | 2.9% | 3.8% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Palliative care | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.6% | 74.9% |
The Surgery, Tyldesley, The Surgery, High Street, Tyldesley, Manchester, M29 8AL. Phone: 01942 807806.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Syed Shah | 0.1 km | 86% |
| Poplar Street Surgery | 0.2 km | 86% |
| Seven Brooks Medical Centre | 1.7 km | 85% |
| Astley General Practice | 1.7 km | 89% |
| Dr Sivakumar and Dr Gude | 1.9 km | 89% |
- Astley General Practice (89% overall experience good)
- Bee Fold Medical Centre (81% overall experience good)
- Boothstown Medical Centre (68% overall experience good)
- Dr Sivakumar and Dr Gude (89% overall experience good)
- Dr Syed Shah (86% overall experience good)
- Dr Vardhan's Surgery (83% overall experience good)
- Dr Vasanth and Partners (74% overall experience good)
- Meadowview Surgery (92% overall experience good)
- Poplar Street Surgery (86% overall experience good)
- Seven Brooks Medical Centre (85% overall experience good)
How do patients rate The Surgery, Tyldesley?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of The Surgery, Tyldesley as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at The Surgery, Tyldesley?
4,647 patients were registered in September 2026, down 3.2% on a year earlier.
What is The Surgery, Tyldesley's CQC rating?
Good overall, published in August 2017.
How many GPs does The Surgery, Tyldesley have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,100 patients per GP against 2,171 across England.
Are appointments at The Surgery, Tyldesley face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Surgery, Tyldesley's phone number?
01942 807806.