Dr Syed Shah, Manchester: patient reviews and CQC rating
Dr Syed Shah is a GP practice in Manchester with 4,719 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 3.0 full-time-equivalent qualified GPs, or 1,575 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Syed Shah
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 36th of the 149 practices in Manchester with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (89%). 104 patients answered the survey (response rate 25%).
| Survey question | Dr Syed Shah | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 86% | 79% | 77% |
| Easy to contact by phone | 76% | 63% | 57% |
| Easy to contact via the website | 77% | 61% | 58% |
| Easy to contact via the NHS App | 59% | 58% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 83% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 16 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Syed Shah is Good, published in January 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,719 patients were registered at Dr Syed Shah in September 2026, down 1.6% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 1,575 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.0 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 4.9 |
| August 2024 | 2.8 | 3.6 |
| August 2025 | 2.8 | 4.5 |
| August 2026 | 3.0 | 5.0 |
From June 2026 to August 2026 the practice recorded 3,046 appointments a month, or 645 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 44% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
72% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Syed Shah | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 645 | 445 | 510 |
| Face to face | 52% | 66% | 63% |
| Same day as booked | 44% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.3% against 1.9%), depression (21.6% against 14.3%) and cancer (5.6% against 3.8%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 23.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.6% | 14.3% |
| High blood pressure | All ages | 17.3% | 15.2% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 3.3% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
Dr Syed Shah, 145 Elliott Street, Tyldesley, Manchester, M29 8FL. Phone: 01942 892727.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Surgery, Tyldesley | 0.1 km | 78% |
| Poplar Street Surgery | 0.3 km | 86% |
| Astley General Practice | 1.7 km | 89% |
| Seven Brooks Medical Centre | 1.7 km | 85% |
| Dr Sivakumar and Dr Gude | 1.8 km | 89% |
- Astley General Practice (89% overall experience good)
- Bee Fold Medical Centre (81% overall experience good)
- Boothstown Medical Centre (68% overall experience good)
- Dr Sivakumar and Dr Gude (89% overall experience good)
- Dr Vardhan's Surgery (83% overall experience good)
- Dr Vasanth and Partners (74% overall experience good)
- Meadowview Surgery (92% overall experience good)
- Poplar Street Surgery (86% overall experience good)
- Seven Brooks Medical Centre (85% overall experience good)
- The Surgery, Tyldesley (78% overall experience good)
How do patients rate Dr Syed Shah?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Dr Syed Shah as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Dr Syed Shah?
4,719 patients were registered in September 2026, down 1.6% on a year earlier.
What is Dr Syed Shah's CQC rating?
Good overall, published in January 2019.
How many GPs does Dr Syed Shah have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,575 patients per GP against 2,171 across England.
Are appointments at Dr Syed Shah face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Syed Shah's phone number?
01942 892727.