The Northenden Group Practice, Manchester: patient reviews and CQC rating
The Northenden Group Practice is a GP practice in Manchester with 8,265 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 4.2 full-time-equivalent qualified GPs, or 1,978 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Northenden Group Practice
Its result closest to England is the share who said they were treated with care and concern: 86%, against 86% across England. Its weakest is the share who described their overall experience of the practice as good: 59%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 148th of the 149 practices in Manchester with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (68%). 107 patients answered the survey (response rate 27%).
| Survey question | The Northenden Group Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 59% | 79% | 77% |
| Easy to contact by phone | 41% | 63% | 57% |
| Easy to contact via the website | 57% | 61% | 58% |
| Easy to contact via the NHS App | 41% | 58% | 54% |
| Reception team helpful | 67% | 86% | 85% |
| Last contact good | 58% | 76% | 73% |
| Wait for appointment about right | 67% | 71% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 201 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Northenden Group Practice is Good, published in September 2016. All 5 key questions are rated Good. It held the same rating in the report before (September 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,265 patients were registered at The Northenden Group Practice in September 2026, down 4.3% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,978 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.5 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 6.4 |
| August 2024 | 5.4 | 7.3 |
| August 2025 | 4.1 | 4.1 |
| August 2026 | 4.2 | 5.9 |
From June 2026 to August 2026 the practice recorded 4,264 appointments a month, or 516 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 56% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Northenden Group Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 516 | 445 | 510 |
| Face to face | 46% | 66% | 63% |
| Same day as booked | 56% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.0% against 1.0%), a learning disability (1.1% against 0.6%) and peripheral arterial disease (0.9% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%) and chronic kidney disease (3.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 25.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.4% | 14.3% |
| High blood pressure | All ages | 17.9% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| COPD | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 2.0% | 1.0% |
| Learning disability | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.4% | 74.9% |
The Northenden Group Practice, 489 Palatine Road, Northenden, Manchester, M22 4DH. Phone: 0161 998 3206.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Northern Moor Medical Practice | 1.3 km | 87% |
| The Park Medical Centre | 1.6 km | 79% |
| Boundary House Medical Centre | 1.9 km | 90% |
| Bowland Medical Practice | 2.0 km | 89% |
| RK Medical Practice | 2.3 km | 82% |
- Brooklands Medical Practice (86% overall experience good)
- Northern Moor Medical Practice (87% overall experience good)
- The Park Medical Centre (79% overall experience good)
- Woodlands Medical Practice (79% overall experience good)
How do patients rate The Northenden Group Practice?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of The Northenden Group Practice as good, below the England figure of 77%. 41% found it easy to get through by phone.
How many patients are registered at The Northenden Group Practice?
8,265 patients were registered in September 2026, down 4.3% on a year earlier.
What is The Northenden Group Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does The Northenden Group Practice have?
4.2 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,978 patients per GP against 2,171 across England.
Are appointments at The Northenden Group Practice face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Northenden Group Practice's phone number?
0161 998 3206.