Boundary House Medical Centre, Sale: patient reviews and CQC rating
Boundary House Medical Centre is a GP practice in Sale with 11,102 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 7.7 full-time-equivalent qualified GPs, or 1,436 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Boundary House Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 91%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 96%, above the England figure of 90%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 5 practices in Sale with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (88%). 102 patients answered the survey (response rate 26%).
| Survey question | Boundary House Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 89% | 63% | 57% |
| Easy to contact via the website | 91% | 61% | 58% |
| Easy to contact via the NHS App | 78% | 58% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 92% | 76% | 73% |
| Wait for appointment about right | 99% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 428 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Boundary House Medical Centre is Good, published in November 2018. One key question is rated differently: Responsive Outstanding. Its previous overall rating was Outstanding (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
11,102 patients were registered at Boundary House Medical Centre in September 2026, down 2.4% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 7.7 full-time-equivalent qualified GPs, there are 1,436 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.5 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 9.7 |
| August 2024 | 7.3 | 10.7 |
| August 2025 | 7.1 | 10.7 |
| August 2026 | 7.7 | 12.4 |
From June 2026 to August 2026 the practice recorded 5,073 appointments a month, or 457 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 48% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Boundary House Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 457 | 445 | 510 |
| Face to face | 66% | 66% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (20.3% against 14.3%). It has a lower share for osteoporosis (0.4% against 1.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 23.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.3% | 14.3% |
| High blood pressure | All ages | 15.6% | 15.2% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
Boundary House Medical Centre, Boundary House,, 462, Northenden Road,, Sale, M33 2RH. Phone: 0161 972 9999.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Northern Moor Medical Practice | 0.9 km | 87% |
| Conway Road Medical Practice | 1.0 km | 86% |
| The Park Medical Centre | 1.6 km | 79% |
| Woodlands Medical Practice | 1.8 km | 79% |
| The Northenden Group Practice | 1.9 km | 59% |
- Bodmin Road Health Centre (83% overall experience good)
- Conway Road Medical Practice (86% overall experience good)
- Firsway Health Centre (78% overall experience good)
- Washway Road Medical Centre (87% overall experience good)
How do patients rate Boundary House Medical Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Boundary House Medical Centre as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Boundary House Medical Centre?
11,102 patients were registered in September 2026, down 2.4% on a year earlier.
What is Boundary House Medical Centre's CQC rating?
Good overall, published in November 2018.
How many GPs does Boundary House Medical Centre have?
7.7 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,436 patients per GP against 2,171 across England.
Are appointments at Boundary House Medical Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Boundary House Medical Centre's phone number?
0161 972 9999.