Washway Road Medical Centre, Sale: patient reviews and CQC rating
Washway Road Medical Centre is a GP practice in Sale with 15,902 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 7.5 full-time-equivalent qualified GPs, or 2,117 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Washway Road Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 5 practices in Sale with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (86%). 104 patients answered the survey (response rate 32%).
| Survey question | Washway Road Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 87% | 79% | 77% |
| Easy to contact by phone | 80% | 63% | 57% |
| Easy to contact via the website | 75% | 61% | 58% |
| Easy to contact via the NHS App | 65% | 58% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 687 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Washway Road Medical Centre is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,902 patients were registered at Washway Road Medical Centre in September 2026, down 2.5% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 2,117 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.8 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.7 | 11.3 |
| August 2024 | 6.7 | 9.3 |
| August 2025 | 6.7 | 10.6 |
| August 2026 | 7.5 | 10.9 |
From June 2026 to August 2026 the practice recorded 5,581 appointments a month, or 351 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 29% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Washway Road Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 351 | 445 | 510 |
| Face to face | 69% | 66% | 63% |
| Same day as booked | 29% | 44% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (5.8% against 4.6%), heart failure (1.4% against 1.1%) and depression (17.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 11.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.4% | 14.3% |
| High blood pressure | All ages | 14.0% | 15.2% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.4% | 74.9% |
99% of the practice's patients live in the M33 postcode district. 100% live in Trafford, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| M33 | 15,849 | 99% |
Washway Road Medical Centre, 67 Washway Road, Sale, M33 7SS. Phone: 0161 962 4354. Website: www.wrmc.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bodmin Road Health Centre | 1.7 km | 83% |
| Conway Road Medical Practice | 1.7 km | 86% |
| Firsway Health Centre | 1.8 km | 78% |
| Riddings Family Health Centre | 2.0 km | 96% |
| Woodlands Medical Practice | 2.1 km | 79% |
- Bodmin Road Health Centre (83% overall experience good)
- Boundary House Medical Centre (90% overall experience good)
- Conway Road Medical Practice (86% overall experience good)
- Firsway Health Centre (78% overall experience good)
How do patients rate Washway Road Medical Centre?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Washway Road Medical Centre as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Washway Road Medical Centre?
15,902 patients were registered in September 2026, down 2.5% on a year earlier.
What is Washway Road Medical Centre's CQC rating?
Good overall, published in April 2016.
How many GPs does Washway Road Medical Centre have?
7.5 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,117 patients per GP against 2,171 across England.
Are appointments at Washway Road Medical Centre face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Washway Road Medical Centre's phone number?
0161 962 4354.