Riddings Family Health Centre, Altrincham: patient reviews and CQC rating
Riddings Family Health Centre is a GP practice in Altrincham with 3,779 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 2.3 full-time-equivalent qualified GPs, or 1,629 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Riddings Family Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 94%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 2nd of the 11 practices in Altrincham with 50 or more responses. 94% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (98%). 75 patients answered the survey (response rate 29%).
| Survey question | Riddings Family Health Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 96% | 79% | 77% |
| Easy to contact by phone | 94% | 63% | 57% |
| Easy to contact via the website | 92% | 61% | 58% |
| Easy to contact via the NHS App | 77% | 58% | 54% |
| Reception team helpful | 100% | 86% | 85% |
| Last contact good | 100% | 76% | 73% |
| Wait for appointment about right | 98% | 71% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 181 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Riddings Family Health Centre is Good, published in April 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,779 patients were registered at Riddings Family Health Centre in September 2026, up 2.1% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,629 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 1,933 appointments a month, or 512 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 50% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
76% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Riddings Family Health Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 512 | 445 | 510 |
| Face to face | 50% | 66% | 63% |
| Same day as booked | 50% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.1% against 4.6%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), depression (10.3% against 14.3%) and diabetes (6.2% against 7.9%). The practice's patients live in areas with an average deprivation score of 4.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 82.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% |
| Depression | 18+ yrs | 10.3% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 86.8% | 74.9% |
Riddings Family Health Centre, 34 Riddings Road, Timperley, Altrincham, WA15 6BP. Phone: 0161 962 9662.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Timperley Health Centre - Westwood | 1.0 km | 96% |
| The Village Surgery | 1.0 km | 95% |
| Park Medical Practice | 1.2 km | 83% |
| Woodlands Medical Practice | 1.3 km | 79% |
| Dr Anoop Sahal | 1.3 km | 90% |
- Barrington Medical Centre (81% overall experience good)
- Dr Anoop Sahal (90% overall experience good)
- Dr Mahendra Patel (92% overall experience good)
- The Village Surgery (95% overall experience good)
- Timperley Health Centre - Westwood (96% overall experience good)
How do patients rate Riddings Family Health Centre?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Riddings Family Health Centre as good, above the England figure of 77%. 94% found it easy to get through by phone.
How many patients are registered at Riddings Family Health Centre?
3,779 patients were registered in September 2026, up 2.1% on a year earlier.
What is Riddings Family Health Centre's CQC rating?
Good overall, published in April 2017.
How many GPs does Riddings Family Health Centre have?
2.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,629 patients per GP against 2,171 across England.
Are appointments at Riddings Family Health Centre face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Riddings Family Health Centre's phone number?
0161 962 9662.