Dr Mahendra Patel, Altrincham: patient reviews and CQC rating
Dr Mahendra Patel is a GP practice in Altrincham with 5,354 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in August 2016. It has 3.1 full-time-equivalent qualified GPs, or 1,746 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Mahendra Patel
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice through its website: 60%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 11 practices in Altrincham with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (89%). 141 patients answered the survey (response rate 40%).
| Survey question | Dr Mahendra Patel | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 88% | 63% | 57% |
| Easy to contact via the website | 60% | 61% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 90% | 76% | 73% |
| Wait for appointment about right | 95% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 17 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Mahendra Patel is Outstanding, published in August 2016. One key question is rated differently: Caring Good.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Outstanding |
5,354 patients were registered at Dr Mahendra Patel in September 2026, down 2.5% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 1,746 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.1 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 1,946 appointments a month, or 363 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 63% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Mahendra Patel | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 363 | 445 | 510 |
| Face to face | 56% | 66% | 63% |
| Same day as booked | 63% | 44% | 45% |
| More than 28 days after booking | 0% | 5% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.5% against 3.8%), chronic kidney disease (6.3% against 4.6%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and COPD (0.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 5.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.2 years for women and 83.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% |
| Depression | 18+ yrs | 9.6% | 14.3% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 89.0% | 74.9% |
Dr Mahendra Patel, Shay Lane, Hale Barns, Altrincham, WA15 8NZ. Phone: 0161 980 2656. Website: www.shaylanemedical.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Shay Lane Medical Centre | 0.0 km | 87% |
| The Maples Medical Centre | 2.4 km | 86% |
| Altrincham Medical Practice | 2.8 km | 83% |
| Timperley Health Centre - Westwood | 2.8 km | 96% |
| The Village Surgery | 2.8 km | 95% |
- Barrington Medical Centre (81% overall experience good)
- Dr Anoop Sahal (90% overall experience good)
- Riddings Family Health Centre (96% overall experience good)
- The Village Surgery (95% overall experience good)
- Timperley Health Centre - Westwood (96% overall experience good)
How do patients rate Dr Mahendra Patel?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Dr Mahendra Patel as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Dr Mahendra Patel?
5,354 patients were registered in September 2026, down 2.5% on a year earlier.
What is Dr Mahendra Patel's CQC rating?
Outstanding overall, published in August 2016.
How many GPs does Dr Mahendra Patel have?
3.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,746 patients per GP against 2,171 across England.
Are appointments at Dr Mahendra Patel face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Mahendra Patel's phone number?
0161 980 2656.