Timperley Health Centre - Westwood, Altrincham: patient reviews and CQC rating
Timperley Health Centre - Westwood is a GP practice in Altrincham with 6,278 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 2.0 full-time-equivalent qualified GPs, or 3,181 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Timperley Health Centre - Westwood
Its best result against England is the share who found it easy to get through to the practice by phone: 93%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 52%, against 54% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 11 practices in Altrincham with 50 or more responses. 93% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (93%). 106 patients answered the survey (response rate 31%).
| Survey question | Timperley Health Centre - Westwood | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 96% | 79% | 77% |
| Easy to contact by phone | 93% | 63% | 57% |
| Easy to contact via the website | 61% | 61% | 58% |
| Easy to contact via the NHS App | 52% | 58% | 54% |
| Reception team helpful | 100% | 86% | 85% |
| Last contact good | 96% | 76% | 73% |
| Wait for appointment about right | 97% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 312 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Timperley Health Centre - Westwood is Good, published in March 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,278 patients were registered at Timperley Health Centre - Westwood in September 2026, down 1.0% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,181 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.4 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,157 appointments a month, or 344 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 35% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Timperley Health Centre - Westwood | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 344 | 445 | 510 |
| Face to face | 85% | 66% | 63% |
| Same day as booked | 35% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.2% against 4.6%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 10.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.6% | 15.2% |
| Depression | 18+ yrs | 13.9% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.2% | 4.6% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.2% | 74.9% |
Timperley Health Centre - Westwood, 169 Grove Lane, Timperley, Altrincham, WA15 6PH. Phone: 0161 980 3751.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Village Surgery | 0.0 km | 95% |
| Park Medical Practice | 0.5 km | 83% |
| Riddings Family Health Centre | 1.0 km | 96% |
| Woodlands Medical Practice | 1.3 km | 79% |
| Brooklands Medical Practice | 1.4 km | 86% |
- Barrington Medical Centre (81% overall experience good)
- Dr Anoop Sahal (90% overall experience good)
- Dr Mahendra Patel (92% overall experience good)
- Riddings Family Health Centre (96% overall experience good)
- The Village Surgery (95% overall experience good)
How do patients rate Timperley Health Centre - Westwood?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Timperley Health Centre - Westwood as good, above the England figure of 77%. 93% found it easy to get through by phone.
How many patients are registered at Timperley Health Centre - Westwood?
6,278 patients were registered in September 2026, down 1.0% on a year earlier.
What is Timperley Health Centre - Westwood's CQC rating?
Good overall, published in March 2017.
How many GPs does Timperley Health Centre - Westwood have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,181 patients per GP against 2,171 across England.
Are appointments at Timperley Health Centre - Westwood face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Timperley Health Centre - Westwood's phone number?
0161 980 3751.