The Borchardt Medical Centre, Manchester: patient reviews and CQC rating
The Borchardt Medical Centre is a GP practice in Manchester with 9,887 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 7.5 full-time-equivalent qualified GPs, or 1,312 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Borchardt Medical Centre
Its best result against England is the share who described their overall experience of the practice as good: 89%, above the England figure of 77%. Its weakest is the share who found the reception and administrative team helpful: 83%, against 85% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 14th of the 149 practices in Manchester with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (79%). 96 patients answered the survey (response rate 16%).
| Survey question | The Borchardt Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 59% | 63% | 57% |
| Easy to contact via the website | 59% | 61% | 58% |
| Easy to contact via the NHS App | 64% | 58% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 81% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 98% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 146 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Borchardt Medical Centre is Good, published in May 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,887 patients were registered at The Borchardt Medical Centre in September 2026, down 4.2% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 1,312 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.1 nurses and 5.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 9.2 |
| August 2024 | 6.5 | 13.1 |
| August 2025 | 7.5 | 12.4 |
| August 2026 | 7.5 | 15.4 |
From June 2026 to August 2026 the practice recorded 3,171 appointments a month, or 321 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 42% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
76% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Borchardt Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 321 | 445 | 510 |
| Face to face | 65% | 66% | 63% |
| Same day as booked | 42% | 44% | 45% |
| More than 28 days after booking | 0% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.6% against 1.9%) and serious mental illness (1.4% against 1.0%). It has a lower share for chronic kidney disease (2.0% against 4.6%), heart failure (0.6% against 1.1%) and high blood pressure (9.2% against 15.2%). The practice's patients live in areas with an average deprivation score of 28.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% |
| High blood pressure | All ages | 9.2% | 15.2% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 2.6% | 3.8% |
| COPD | All ages | 2.6% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.5% | 74.9% |
The Borchardt Medical Centre, 62 Whitchurch Road, Withington, Manchester, M20 1EB. Phone: 0161 438 2821. Website: www.borchardtmc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Withington Medical Practice | 0.7 km | 88% |
| Princess Road Surgery | 0.8 km | 70% |
| Didsbury Medical Centre | 0.9 km | 87% |
| The Alexandra Practice | 1.5 km | 92% |
| Mauldeth Medical Centre | 1.6 km | 81% |
- Bodey Medical Centre (92% overall experience good)
- Fallowfield Medical Centre (85% overall experience good)
- Ladybarn Group Practice (83% overall experience good)
- Mauldeth Medical Centre (81% overall experience good)
- Withington Medical Practice (88% overall experience good)
How do patients rate The Borchardt Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of The Borchardt Medical Centre as good, above the England figure of 77%. 59% found it easy to get through by phone.
How many patients are registered at The Borchardt Medical Centre?
9,887 patients were registered in September 2026, down 4.2% on a year earlier.
What is The Borchardt Medical Centre's CQC rating?
Good overall, published in May 2017.
How many GPs does The Borchardt Medical Centre have?
7.5 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,312 patients per GP against 2,171 across England.
Are appointments at The Borchardt Medical Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Borchardt Medical Centre's phone number?
0161 438 2821.