Kingsway Medical Practice, Manchester: patient reviews and CQC rating
Kingsway Medical Practice is a GP practice in Manchester with 6,029 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 2.8 full-time-equivalent qualified GPs, or 2,153 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kingsway Medical Practice
Its best result against England is the share who described their last contact with the practice as good: 78%, against 73% across England. Its weakest is the share who said the wait for their last appointment was about right: 68%, against 69% across England. With 73 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 88th of the 149 practices in Manchester with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 22 points higher than in 2025 (55%). 73 patients answered the survey (response rate 16%).
| Survey question | Kingsway Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 77% | 79% | 77% |
| Easy to contact by phone | 59% | 63% | 57% |
| Easy to contact via the website | 61% | 61% | 58% |
| Easy to contact via the NHS App | 55% | 58% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 68% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 185 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kingsway Medical Practice is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,029 patients were registered at Kingsway Medical Practice in September 2026, down 3.6% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 2,153 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.1 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 4.5 |
| August 2024 | 2.6 | 3.2 |
| August 2025 | 2.8 | 3.7 |
| August 2026 | 2.8 | 6.0 |
From June 2026 to August 2026 the practice recorded 2,178 appointments a month, or 361 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Kingsway Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 361 | 445 | 510 |
| Face to face | 51% | 66% | 63% |
| Same day as booked | 56% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.8% against 1.2%), palliative or supportive care needs (0.9% against 0.6%) and heart failure (1.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 29.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% |
| High blood pressure | All ages | 14.0% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Osteoporosis | 50+ yrs | 4.8% | 1.2% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Palliative care | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.0% | 74.9% |
Kingsway Medical Practice, 720 Burnage Lane, Manchester, M19 1UG. Phone: 0344 477 3625. Website: www.kingswaymedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Heaton Mersey Medical Practice | 1.0 km | 85% |
| Ladybarn Group Practice | 1.1 km | 83% |
| Barlow Medical Centre | 1.5 km | 81% |
| Withington Medical Practice | 1.6 km | 88% |
| Mauldeth Medical Centre | 1.6 km | 81% |
- Barlow Medical Centre (81% overall experience good)
- Didsbury Medical Centre (87% overall experience good)
- Dr Syed Rizvi (76% overall experience good)
How do patients rate Kingsway Medical Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Kingsway Medical Practice as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Kingsway Medical Practice?
6,029 patients were registered in September 2026, down 3.6% on a year earlier.
What is Kingsway Medical Practice's CQC rating?
Good overall, published in November 2016.
How many GPs does Kingsway Medical Practice have?
2.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,153 patients per GP against 2,171 across England.
Are appointments at Kingsway Medical Practice face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kingsway Medical Practice's phone number?
0344 477 3625.